Excellence in administration

  • ISSA Guidelines:
  • Information and Communication Technology

Excellence in administration

  • ISSA Guidelines:
  • Information and Communication Technology

Information and Communication Technology -
C.2.5. Operational Processes and Information Models

This section addresses the definition of operational processes and information models related to operations between institutions implementing international social security agreements.

Information models may be based on the “data exchange forms” as usually defined.

While information models and notifications are defined at the international level, there may be operational processes (or sub-processes) to be defined at national and institutional levels.