Certain assumptions run throughout these guidelines | International Social Security Association (ISSA)

Excellence in administration

Relevant legislation and regulations are taken into account when developing the services under all guidelines. This includes, especially:

Regulations on administrative procedures, especially concerning contribution collection and compliance;
Regulations on data privacy and protection;
Financial regulations involving bank transfers;
Authentication of operations and documents.

All guidelines should be defined in the context of the strategic plan, and based on regulations and rules governing social security contributions and benefits in the relevant country.
The management establishes a governance structure that enables the institution to carry out its mission and commission specialized units to carry out the roles outlined in the guidelines.

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