The institution establishes organizational structures that promote the good governance of the overall system and foster effectiveness and efficiency in achieving contribution collection and compliance goals, in line with national social security regulations and administrative principles.

Social security institutions are concerned not only with collecting contributions but also with keeping information about contribution periods and other matters related to social security benefits.

The ISSA Guidelines on Good Governance provide further guidance in these areas, framed by the five principles of good governance: Accountability, Transparency, Predictability, Participation and Dynamism.