Social media has fundamentally transformed the landscape of public engagement with government organizations, creating new avenues for communication and interaction. Globally, governments utilize social media to disseminate vital information quickly, provide service and information to individuals that are traditionally hard to reach, improve engagement with individuals by leveraging multi-mode communication strategies, and gather feedback on policies and initiatives. 

The Arab countries in the Middle East have recently seen a wave of social security reforms, designed to bridge gaps in coverage and expand protection to previously underserved groups. Many of these reforms have sought to improve the sustainability of the social security system and enhance the attractiveness of private-sector schemes.

Asia and the Pacific is a major source and destination of international migrant workers. This article examines the evolution and current state of bilateral and multilateral social security agreements, with a focus on agreements involving countries in the region. 

Migrants have the right to collect their pensions in their country of residence, guaranteeing the continuity of benefits acquired after years of contributions. However, for these pensions to be properly paid, it is essential that social security institutions periodically verify that the beneficiary is still alive.

Aligned with the Hippocratic oath's principle of “first, do no harm”, the health care sector aims to prevent and treat illness. However, health care services can paradoxically harm health, as the sector creates significant medical waste and carbon emissions. Environmental sustainability is crucial, necessitating collaborative efforts and tailored strategies involving social security organizations and health care stakeholders.

Quality-centred service delivery leveraged by digitalization now prioritises personalized, responsive services that empower individuals. This analysis article demonstrates how institutions in Europe have implemented digital service approaches aligned with the ISSA Guidelines on Service Quality to focus on providing quality and inclusive services that are user-centred and provide value to members.

In today's dynamic societal landscape, supporting women and families plays a crucial role in fostering economic growth through inclusive and sustainable development. Across the globe, countries are implementing a range of initiatives to address the challenges related to balancing work and personal lives. The solutions can be especially transformative for women, who are more likely to bear primary care responsibilities. This analysis aims to contribute to the ongoing developments in empowering women and strengthening family well-being in a rapidly evolving world, with a focus on European experiences.

While the first international social security agreements were established in the 1940s and earlier, there are today 627 bilateral and 19 multilateral agreements in force. European countries and territories are part of over 80 per cent of them. In this article, the International Social Security Association (ISSA) examines the evolution of such agreements, with a focus on European contracting countries, in light of increasing migration flows and various forms of work migration.

Institutions support people in life transitions by “connecting the dots” of various social security and social services through systematic data exchange. The implementation of new mechanisms of data coordination has already proven instrumental for improving social security services and benefits, better reaching the population in need and, most importantly, facilitating tailored support to people during key moments of their life. 

Recognizing the value of prevention, social security institutions are actively seeking solutions to support covered employers and workers. The Vision Zero strategy was developed by the International Social Security Association (ISSA), and offers an innovative, yet simple and easy-to-implement strategy to reduce work-related accidents and diseases. This article introduces recent Vision Zero and occupational safety and health implementation initiatives developed by European institutions. It underscores the importance of selecting the most suitable prevention approach for different target groups, and outlines both obstacles and opportunities that can help progress in prevention.