Caucasian mature woman showing her ID.
Published:
2 October 2024
Type:

Analysis

Topic:
Biometrics
Migration
Error, evasion and fraud

Migrants have the right to collect their pensions in their country of residence, guaranteeing the continuity of benefits acquired after years of contributions. However, for these pensions to be properly paid, it is essential that social security institutions periodically verify that the beneficiary is still alive.

Global healthcare
Published:
23 August 2024
Type:

Analysis

Topic:
Health
Environment and climate change

Aligned with the Hippocratic oath's principle of “first, do no harm”, the health care sector aims to prevent and treat illness. However, health care services can paradoxically harm health, as the sector creates significant medical waste and carbon emissions. Environmental sustainability is crucial, necessitating collaborative efforts and tailored strategies involving social security organizations and health care stakeholders.

Finger touching loading file button on a touch screen
Published:
6 August 2024
Type:

Analysis

Region:
Europe
Topic:
Digital inclusion
E-services
Technological transition
Service quality
Customer-centric
Guideline:
Service Quality

Quality-centred service delivery leveraged by digitalization now prioritises personalized, responsive services that empower individuals. This analysis article demonstrates how institutions in Europe have implemented digital service approaches aligned with the ISSA Guidelines on Service Quality to focus on providing quality and inclusive services that are user-centred and provide value to members.

Young mother working from home, talking on smartphone while spending time with her baby boy
Published:
2 July 2024
Type:

Analysis

Region:
Europe
Topic:
Family benefits
Employment
Gender Inequalities
Guideline:
Information and Communication Technology
Promotion of Sustainable Employment
Communication by Social Security Administrations
Administrative Solutions for Coverage Extension

In today's dynamic societal landscape, supporting women and families plays a crucial role in fostering economic growth through inclusive and sustainable development. Across the globe, countries are implementing a range of initiatives to address the challenges related to balancing work and personal lives. The solutions can be especially transformative for women, who are more likely to bear primary care responsibilities. This analysis aims to contribute to the ongoing developments in empowering women and strengthening family well-being in a rapidly evolving world, with a focus on European experiences.

Global communication concept
Published:
7 June 2024
Type:

Analysis

Region:
Europe
Topic:
Migration
Bilateral agreements

While the first international social security agreements were established in the 1940s and earlier, there are today 627 bilateral and 19 multilateral agreements in force. European countries and territories are part of over 80 per cent of them. In this article, the International Social Security Association (ISSA) examines the evolution of such agreements, with a focus on European contracting countries, in light of increasing migration flows and various forms of work migration.

Abstract shot of contact icons connecting in a digital space, networking in cyberspace
Published:
28 May 2024
Type:

Analysis

Region:
Europe
Topic:
Coordination
Data sharing
Service delivery
Guideline:
Information and Communication Technology

Institutions support people in life transitions by “connecting the dots” of various social security and social services through systematic data exchange. The implementation of new mechanisms of data coordination has already proven instrumental for improving social security services and benefits, better reaching the population in need and, most importantly, facilitating tailored support to people during key moments of their life. 

Hands with protective work gloves holding a yellow safety helmet
Published:
26 April 2024
Type:

Analysis

Region:
Europe
Topic:
Occupational accidents and diseases
Prevention of occupational risks

Recognizing the value of prevention, social security institutions are actively seeking solutions to support covered employers and workers. The Vision Zero strategy was developed by the International Social Security Association (ISSA), and offers an innovative, yet simple and easy-to-implement strategy to reduce work-related accidents and diseases. This article introduces recent Vision Zero and occupational safety and health implementation initiatives developed by European institutions. It underscores the importance of selecting the most suitable prevention approach for different target groups, and outlines both obstacles and opportunities that can help progress in prevention.

Health and Life insurance of protect family concept
Published:
26 March 2024
Type:

Analysis

Region:
Europe
Topic:
Health
Extension of coverage
Guideline:
Service Quality
Administrative Solutions for Coverage Extension

Health care is a vital component of any comprehensive social security system and an important priority for members of the International Social Security Association (ISSA). The experience of the COVID-19 pandemic has underscored this fact, highlighting the need for sustainable, adaptable and resilient health care systems capable of ensuring universal access to affordable and effective care. Achieving this is not simple. Health is a complex and challenging branch of social security, requiring an array of coordinated inputs and structures to meet health care needs.

Senior woman leaning in her walking stick
Published:
14 March 2024
Type:

Analysis

Region:
Americas
Topic:
Long-term care

In the Americas, diverse long-term care (LTC) systems reflect varying regional needs and capabilities. This article examines LTC systems in Argentina, Canada, Chile, Costa Rica and Uruguay providing a detailed description of health and social care services available to their aging populations.

Conceptual symbol of multiracial human hands making a circle on white background with a copy space in the middle.
Published:
26 February 2024
Type:

Analysis

Region:
Africa
Topic:
Extension of coverage
Awareness and information
Guideline:
Administrative Solutions for Coverage Extension

While Africa is the region with the lowest formal social security coverage rates, socio-economic security also relies on African kinship and community support systems and mechanisms that play an important role in the protection of people faced with the contingencies of life.