Database

Good Practices in Social Security

Database

Good Practices in Social Security

ISSA Database of Good Practices

This database provides ISSA members with privileged access to good practices, showcasing creative, smart and innovative ways to overcome challenges of social security administration at the institutional, national or international levels. Explore, be inspired by, and learn from these hard-earned and well-deserved successes of the ISSA members. Learn more about the ISSA Good Practices.

The map shows the first 100 results for the selected criteria. ⓘ

The National Insurance Institute’s response to the coronavirus pandemic

Implementation year:
2020
Award Year:
2022
National Insurance Institute , Israel , Europe

In March 2020, the coronavirus pandemic broke out in Israel.

What began as a health crisis soon turned into an economic crisis, which led many workers to go on forced unpaid leave and went to the National Insurance Institute (NII) for assistance. There was a need to find creative solutions within the limits of the law and the data available to the NII, and to find workable and quick solutions that would allow the payment of unemployment benefits to unpaid workers.

Topic:
Social assistance
Social policies & programmes
Shocks & extreme events

Service Transformation Initiative 2014-2016

Implementation year:
2014
Award Year:
2015
Social Security Board , Belize , Americas

As reflected in the Service Transformation Initiative 2014-2016, Social Security Board's (SSB's) Organizational Vision on customer-centered service guides the institution in transforming service delivery for the benefit of customers, employees and SSB. This aligns with our belief that to achieve our Vision "To be a model Social Security institution, the pride of Belize" we must dramatically improve the way our beneficiaries and other stakeholders access SSB information and services available to them during critical times of their lives.

Topic:
Service quality
Governance and administration
Information and communication technology

The National Insurance Institute’s response to the coronavirus pandemic

Implementation year:
2020
Award Year:
2022
National Insurance Institute , Israel , Europe

In March 2020, the coronavirus pandemic broke out in Israel.

What began as a health crisis soon turned into an economic crisis, which led many workers to go on forced unpaid leave and went to the National Insurance Institute (NII) for assistance. There was a need to find creative solutions within the limits of the law and the data available to the NII, and to find workable and quick solutions that would allow the payment of unemployment benefits to unpaid workers.

Topic:
Social assistance
Social policies & programmes
Shocks & extreme events

Service Transformation Initiative 2014-2016

Implementation year:
2014
Award Year:
2015
Social Security Board , Belize , Americas

As reflected in the Service Transformation Initiative 2014-2016, Social Security Board's (SSB's) Organizational Vision on customer-centered service guides the institution in transforming service delivery for the benefit of customers, employees and SSB. This aligns with our belief that to achieve our Vision "To be a model Social Security institution, the pride of Belize" we must dramatically improve the way our beneficiaries and other stakeholders access SSB information and services available to them during critical times of their lives.

Topic:
Service quality
Governance and administration
Information and communication technology