Database

Good Practices in Social Security

Database

Good Practices in Social Security

ISSA Database of Good Practices

This database provides ISSA members with privileged access to good practices, showcasing creative, smart and innovative ways to overcome challenges of social security administration at the institutional, national or international levels. Explore, be inspired by, and learn from these hard-earned and well-deserved successes of the ISSA members. Learn more about the ISSA Good Practices.

The map shows the first 100 results for the selected criteria. ⓘ

E-prescription: Totally digital

Implementation year:
2021
Award Year:
2024
Federation of Social Insurances , Austria , Europe

With the e-prescription in the Austrian Federation of Social Insurances (Dachverband der Österreichischen Sozialversicherungsträger – DSV), health insurance prescriptions for all insured persons are issued, filled and billed electronically. Because all the necessary information is available electronically in the pharmacy, paper is no longer necessary. This reduces the administrative workload for everyone involved.

Topic:
Health
Health insurance
Governance and administration
Coordination
Information and communication technology
E-services
Service quality
Continuity and resilience

GINS and GINO / The Austrian e-card-system is fit for the future

Implementation year:
2021
Award Year:
2024
Federation of Social Insurances , Austria , Europe

The e-card System modernization project aimed to enhance the Federation of Social Insurances (Dachverband der Österreichischen Sozialversicherungsträger – DSV) in Austria’s healthcare infrastructure, addressing challenges and preparing for future technologies.

Topic:
Health
Governance and administration
E-services
Technological transition
Communication
Service quality
Customer-centric
Platform workers

The National Insurance Institute’s response to the coronavirus pandemic

Implementation year:
2020
Award Year:
2022
National Insurance Institute , Israel , Europe

In March 2020, the coronavirus pandemic broke out in Israel.

What began as a health crisis soon turned into an economic crisis, which led many workers to go on forced unpaid leave and went to the National Insurance Institute (NII) for assistance. There was a need to find creative solutions within the limits of the law and the data available to the NII, and to find workable and quick solutions that would allow the payment of unemployment benefits to unpaid workers.

Topic:
Social assistance
Social policies & programmes
Shocks & extreme events

Prevention and rehabilitation of occupational skin diseases – BK 19: A step-by-step cross-facility process to prevent occupational skin diseases in the long term A case of the General Institute for Insurance against Employment Accidents and Occupational Diseases (AUVA)

Implementation year:
2018
Award Year:
2019
General Institute for Insurance against Employment Accidents and Occupational Diseases , Austria , Europe

Around 5 million Austrians are insured with the General Institute for Insurance against Employment Accidents and Occupational Diseases (Allgemeine Unfallversicherungsanstalt – AUVA). According to the occupational disease (BK) list Section 177 of the Austrian General Social Security Act (ASVG) Annex 1, BK No. 19 – skin diseases (BK 19) – have been the second most commonly recognized occupational disease in Austria for decades.

E-prescription: Totally digital

Implementation year:
2021
Award Year:
2024
Federation of Social Insurances , Austria , Europe

With the e-prescription in the Austrian Federation of Social Insurances (Dachverband der Österreichischen Sozialversicherungsträger – DSV), health insurance prescriptions for all insured persons are issued, filled and billed electronically. Because all the necessary information is available electronically in the pharmacy, paper is no longer necessary. This reduces the administrative workload for everyone involved.

Topic:
Health
Health insurance
Governance and administration
Coordination
Information and communication technology
E-services
Service quality
Continuity and resilience

GINS and GINO / The Austrian e-card-system is fit for the future

Implementation year:
2021
Award Year:
2024
Federation of Social Insurances , Austria , Europe

The e-card System modernization project aimed to enhance the Federation of Social Insurances (Dachverband der Österreichischen Sozialversicherungsträger – DSV) in Austria’s healthcare infrastructure, addressing challenges and preparing for future technologies.

Topic:
Health
Governance and administration
E-services
Technological transition
Communication
Service quality
Customer-centric
Platform workers

The National Insurance Institute’s response to the coronavirus pandemic

Implementation year:
2020
Award Year:
2022
National Insurance Institute , Israel , Europe

In March 2020, the coronavirus pandemic broke out in Israel.

What began as a health crisis soon turned into an economic crisis, which led many workers to go on forced unpaid leave and went to the National Insurance Institute (NII) for assistance. There was a need to find creative solutions within the limits of the law and the data available to the NII, and to find workable and quick solutions that would allow the payment of unemployment benefits to unpaid workers.

Topic:
Social assistance
Social policies & programmes
Shocks & extreme events

Prevention and rehabilitation of occupational skin diseases – BK 19: A step-by-step cross-facility process to prevent occupational skin diseases in the long term A case of the General Institute for Insurance against Employment Accidents and Occupational Diseases (AUVA)

Implementation year:
2018
Award Year:
2019
General Institute for Insurance against Employment Accidents and Occupational Diseases , Austria , Europe

Around 5 million Austrians are insured with the General Institute for Insurance against Employment Accidents and Occupational Diseases (Allgemeine Unfallversicherungsanstalt – AUVA). According to the occupational disease (BK) list Section 177 of the Austrian General Social Security Act (ASVG) Annex 1, BK No. 19 – skin diseases (BK 19) – have been the second most commonly recognized occupational disease in Austria for decades.