This page presents publications prepared by the ISSA General Secretariat and allows to search (filter) these.

In addition, links to the International Social Security Review and the Social Security Programs Throughout the World series are found separately in the right hand column. Brochures and contributions to events are found on the respective topical and event pages.

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Technological innovations as a strategy to improve service quality

Technological innovations as a strategy to improve service quality

Author:
Brian Lee-Archer, IBM Cúram Research Institute (Australia)
Publication date:
October 2012
Topic
Information and communication technology
Service quality
Can ICT simplify the complexity of coordination of social security systems leading to better protection for migrants?

Can ICT simplify the complexity of coordination of social security systems leading to better protection for migrants?

Author:
Brian Lee-Archer
Publication date:
December 2005
Topic
Information and communication technology
Migration
Implementing social security information and communication technology (ICT) databases

Implementing social security information and communication technology (ICT) databases

Author:
Brian Lee-Archer
Publication date:
December 2004
Topic
Information and communication technology