Virtual Social Security Forum for Asia and the Pacific

22–24 February 2022 | Virtual

Virtual Social Security Forum for Asia and the Pacific

22–24 February 2022 | Virtual

Published:
3 March 2024
Type:
News
Region:
Arab Countries
Topic:
Innovation capacity

Members of the International Social Security Association (ISSA) in Arab countries gathered recently in Kuwait to discuss innovation and creativity to develop the performance of social security institutions in the region.

Published:
23 January 2024
Type:
News
Region:
Asia and Pacific
Topic:
ISSA institution

The International Social Security Association (ISSA) is pleased to announce the release of updated country profiles for Asia and the Pacific in a new, more structured, format. This is the first step towards a completely new database with more information and enhanced features.

Published:
23 November 2023
Type:
News
Region:
North Africa
Arab Countries
Topic:
Technological transition
Extension of coverage
Social policies & programmes

The Liaison Office for North Africa and the Liaison Office for Arab Countries came together to organize a technical seminar on social security reforms, which resulted in rich discussions and exchanges of experiences between member institutions covered by these offices.

Published:
21 November 2023
Type:
News
Region:
South East Asia
Topic:
ISSA institution

The International Social Security Association (ISSA) and ASEAN Social Security Association (ASSA) have signed a Memorandum of Understanding  (MoU), which will mark a significant milestone in the joint pursuit of inclusive, adequate, and sustainable social protection systems in the ASEAN region. The

Managing unemployment risks in Asia and the Pacific
Published:
24 August 2022
Type:

Analysis

Region:
Asia and Pacific
Topic:
Unemployment
Guideline:
Service Quality
Contribution Collection and Compliance
Promotion of Sustainable Employment

While unemployment protection schemes are scarcely developed in Asia and the Pacific, as elsewhere in the world, important developments are taking place to expand and improve coverage. Certain developments have been accelerated by the COVID-19 pandemic. This article presents overall trends and concrete good practices of member institutions in the region.

Resilience business for sustainable and inclusive growth concept. Stock photo.
Published:
16 August 2022
Type:

Analysis

Region:
Asia and Pacific
Topic:
Human resource management
Business process
Service delivery
Continuity and resilience
COVID-19
Guideline:
Good Governance
Service Quality
Information and Communication Technology
Continuity and Resilience of Social Security Services and Systems

The unprecedented surge in the need for social security during the COVID-19 crisis overwhelmed institutions’ service delivery channels, both physical and online. This article deals with the importance of Business Continuity Management in light of the pandemic, building on good practices of social security institutions in Asia and the Pacific.

Abstract background with glowing light blue connection dots over dark blue
Published:
26 May 2022
Type:

Analysis

Region:
Asia and Pacific
Topic:
Coordination
Interoperability
Data management
Contribution collection and compliance
Automated processing
One-stop shops
Guideline:
Service Quality
Contribution Collection and Compliance

In recent years, coordinating service delivery has emerged as an important strategic priority for social security institutions and members of the International Social Security Association (ISSA) have made impressive gains in service quality enabled through information and communication technologies (ICTs). This article builds on good practices of ISSA members from Asia and the Pacific.

Concept with consultant in QA management working on computer
Published:
16 May 2022
Type:

Analysis

Region:
Asia and Pacific
Topic:
Governance and administration
Technological transition
Service delivery
Guideline:
Good Governance
Service Quality
Information and Communication Technology

This article looks at the digital transformation strategies of social security institutions with the aim to provide better and more efficient services for clients and beneficiaries. It builds on good practices submitted by members of the International Social Security Association (ISSA) from the Asia and the Pacific region.

Hand holding light bulb and business digital marketing innovation technology icons on network connection, blue background
Published:
29 March 2022
Type:

Analysis

Region:
Asia and Pacific
Topic:
Innovation capacity
Artificial intelligence
Data analytics
Data management

The application of information and communication technologies (ICT) is enabling the implementation of comprehensive and effective social security systems throughout the world. This article considers data-driven innovations in Asia and the Pacific, building on good practices of member institutions of the International Social Security Association (ISSA) in the region.

Published:
3 March 2022
Type:
News
Region:
Asia and Pacific

The ISSA Virtual Social Security Forum for Asia and the Pacific demonstrated why this is one of the most dynamic regions in the world when it comes to social security. The Virtual Forum delivered three days of learning, sharing and networking to over 700 registered participants.

Published:
22 February 2022
Type:
News
Region:
Asia and Pacific
Topic:
Technological transition
Extension of coverage
Guideline:
Administrative Solutions for Coverage Extension

The Social Security Administering Body for Health (BPJS Kesehatan), Indonesia, has won the ISSA Good Practice Award for Asia and the Pacific for its National Health Security Programme. This is the largest single-payer health scheme in the world, and the BPJS Kesehatan received the award during the

Published:
22 February 2022
Type:
News
Region:
Asia and Pacific
Topic:
Governance and administration
Extension of coverage
Population ageing
Social policies & programmes
COVID-19

Social security will play a more critical role in the aftermath of the COVID-19 pandemic, but it cannot do so alone. This is one of the key conclusions of a new report by the International Social Security Association (ISSA), outlining five main priority areas for social security in Asia and the

Published:
15 February 2022
Type:
News
Region:
Arab Countries
Topic:
ISSA institution

The Public Institution for Social Security of Kuwait has taken over the ISSA Liaison Office for Arab countries. The transfer was celebrated in an online event, which also gave the opportunity to thank the Social Security Corporation of Jordan for hosting the office for many years.

Indian group cheering, raising hands
Published:
15 February 2022
Type:

Analysis

Region:
Asia and Pacific

There are emerging signs that the global economy is beginning to recover from the COVID‑19 crisis. A wide divergence in the pace of recovery across the world is anticipated. In Asia and the Pacific, the more developed economies are likely to have a faster rebound than those that are less developed. Generally, the poor – and those who fell into poverty because of the crisis – face an uncertain period of hardship.

Portrait of lovely young Vietnamese helpdesk operator
Published:
9 February 2022
Type:

Analysis

Region:
Asia and Pacific
Topic:
Governance and administration
Information and communication technology
Contribution collection and compliance
Service quality
Error, evasion and fraud

Social security institutions are an important face of government and serve as important barometers of public opinion for a country’s political leadership. This is one compelling reason that drives administrators to strive for service excellence in the administration of social security programmes.

Portrait of a businesswoman wearing protective facemask using digital tablet in co-working office space
Published:
2 February 2022
Type:

Analysis

Region:
Asia and Pacific
Topic:
COVID-19

The region of Asia and the Pacific is home to over 60 per cent of the global population. The COVID‑19 pandemic provoked a crisis that destroyed millions of jobs and livelihoods. Across the region, its impacts and government responses to it have differed widely. While there were 640 million multidimensional poor people in the region in 2019, the pandemic’s socioeconomic impacts may double this figure (ESCAP, ADB and UNDP, 2021). Like in other regions, the pandemc imperils progress towards achieving the United Nations Sustainable Development Goals, in particular by reversing gains in poverty reduction (ILO, 2021a, p. 19).

Published:
11 February 2020
Type:
News
Region:
Asia and Pacific
Office:
ISSA Focal Point for the Pacific Island Countries
Topic:
ISSA institution

On 30 January 2020, a formal ceremony in Suva, the capital of Fiji, marked the official opening of the Focal Point for the Pacific Island Countries of the International Social Security Association (ISSA). As host of the Focal Point Office, the Fiji National Provident Fund (FNPF) will support the

Published:
2 October 2018
Type:
News
Region:
Asia and Pacific
Topic:
Health
Extension of coverage

Social security professionals have identified the priority challenges for social security in Asia and the Pacific. Key issues relate to closing the coverage gap, meeting health and long-term care needs and the technological transition. These and other challenges require strategic and often

Published:
22 May 2018
Type:
News
Region:
Asia and Pacific
Topic:
ISSA institution

The International Social Security Association (ISSA) is inviting its 56 members from Asia and the Pacific to participate in the competition for the Good Practice Award for the region. The award and certificates of merit will be among the highpoints at the Regional Social Security Forum in Kuala