Published:
15 January 2025
Type:
Opinion
Region:
Asia and Pacific
Topic:
Innovation capacity
Digital inclusion
E-services
Service delivery

Interview with Melissa Khoo, Chief Executive Officer, Central Provident Fund Board (CPFB) in Singapore, after winning the ISSA Special Distinction for Innovation for Asia and the Pacific.

Published:
18 December 2024
Type:
News
Region:
Asia and Pacific
Topic:
Innovation capacity
Extension of coverage
Population ageing
Continuity and resilience
ISSA institution

Asia and the Pacific has seen a remarkable increase in social security coverage in the last decade, and continued expansion and building resilient social security systems for future generations are key objectives. In light of this, the Regional Social Security Forum for Asia and the Pacific (RSSF

Published:
13 December 2024
Type:
News
Region:
Europe
Topic:
Innovation capacity
Technological transition
Service delivery

The ISSA European Network (IEN) organized a highly relevant technical seminar on service delivery and technological innovations in Europe, hosted from 21 to 22 November 2024 in Istanbul by the Social Security Institution (SGK) of Türkiye.

Published:
3 December 2024
Type:
News
Region:
Asia and Pacific
Topic:
Innovation capacity
Digital inclusion
E-services
Service delivery
Guideline:
Service Quality

The Central Provident Fund Board (CPFB) of Singapore has been awarded the first ever ISSA Special Distinction for Innovation for Asia and the Pacific for reinventing the customer journey through an inclusive physical-digital approach.

Published:
18 October 2024
Type:
News
Region:
French-speaking Countries
Topic:
Innovation capacity
Extension of coverage

The French-speaking members of the International Social Security Association (ISSA) met in Paris, France, to discuss innovation as a means of strengthening and extending social protection coverage and ensuring coverage for all.

Published:
18 July 2024
Type:
News
Topic:
Innovation capacity
ISSA institution
Guideline:
Error, Evasion and Fraud in Social Security Systems
Good Governance
Service Quality
Contribution Collection and Compliance
Information and Communication Technology
Investment of Social Security Funds
Return to Work and Reintegration
Prevention of Occupational Risks
Workplace Health Promotion

The 18th ISSA Forum for Technical Commissions (TC Forum) was organized from 24–26 June 2024, in Geneva, Switzerland. The technical commissions made good progress in delivering on their workplans for the 2023–2025 triennium, in particular on revision and development of ISSA Guidelines. In addition

Published:
24 April 2024
Type:
Opinion
Region:
Europe
Topic:
Innovation capacity
E-services

Interview with Alexander Burz, Deputy Director General, Federation of Social Insurances (Dachverband der Österreichischen Sozialversicherungsträger) of Austria, after winning the ISSA Special Distinction for Innovation for Europe.

Published:
16 April 2024
Type:
News
Region:
Europe
Topic:
Health
Innovation capacity
Extension of coverage
Demographic change
Continuity and resilience

The new report from the International Social Security Association (ISSA) outlines the major developments and trends for social security in Europe, including recent reform efforts. The report was presented at the Regional Social Security Forum for Europe in Porto, Portugal.

Published:
16 April 2024
Type:
News
Region:
Europe
Topic:
Innovation capacity
E-services
Guideline:
Error, Evasion and Fraud in Social Security Systems
Service Quality
Information and Communication Technology

The first ever ISSA Special Distinction for Innovation for Europe has been awarded to the Federation of Social Insurances (Dachverband der Österreichischen Sozialversicherungsträger) in Austria for going totally digital with e-prescriptions.

Published:
3 March 2024
Type:
News
Region:
Arab Countries
Topic:
Innovation capacity

Members of the International Social Security Association (ISSA) in Arab countries gathered recently in Kuwait to discuss innovation and creativity to develop the performance of social security institutions in the region.