Excellence in administration

  • ISSA Guidelines:
  • Return to Work and Reintegration

Excellence in administration

  • ISSA Guidelines:
  • Return to Work and Reintegration

Return to Work and Reintegration -
B.7. Monitoring and Evaluation

Monitoring refers to the process of observing results; evaluation refers to the assessment of progress towards reaching specific objectives. To ensure success, it is necessary to establish a system for ongoing monitoring and evaluation of the return-to-work programme which addresses its structure, processes and outcomes. This includes both qualitative and quantitative analysis of the programme and its processes, and of individual and programme outcomes both inside and outside the social security institution.