Guideline 21. Roles and skills of vocational counsellors/case managers and institutional progression | International Social Security Association (ISSA)

Introduction
Objectives of the ISSA Guidelines on the Promotion of Sustainable Employment
Definition of the concepts of the Promotion of Sustainable Employment
Framework of the ISSA Guidelines on the Promotion of Sustainable Employment
Structure of the ISSA Guidelines on the Promotion of Sustainable Employment
A. Basic Principles
Guideline 1. The stakeholders
Guideline 2. Legal and policy framework
Guideline 3. Learning from international best practices
Guideline 4. Cooperation and partnerships
Guideline 5. Assessing policies, programmes and services
Guideline 6. Encouraging accountability of stakeholders
B. Prevention
Guideline 7. Supporting the transition of young workers from training and skills development to formal employment
Guideline 8. Facilitating insertion of first-time jobseekers
Guideline 9. Facilitating the integration of migrant workers and their families
Guideline 10. Promoting employment retention for older workers
Guideline 11. Anticipating labour market requirements
Guideline 12. Supporting continuous training
Guideline 13. Identifying and supporting at-risk workers
Guideline 14. Promoting equal opportunities to balance private and working life
Guideline 15. Developing short-term, flexible working arrangements to avoid lay-offs
Guideline 16. Anticipating the need for support when lay-off is announced
C. Information on benefits
Guideline 17. Informing the employers and the insured of their rights and obligations
Guideline 18. Simplifying procedures
D. Support
Guideline 19. Establishing the profiles of jobseekers and unemployed persons
Guideline 20. Adapted measures for vulnerable groups of jobseekers and unemployed
Guideline 21. Roles and skills of vocational counsellors/case managers and institutional progression
Guideline 22. Informing, guiding and supporting jobseekers, unemployed persons and workers
Guideline 23. Working with employers and providing them with quality services
Guideline 24. Cooperating with other actors offering support or training services in the labour market
E. Benefits
Guideline 25. Ensuring the adequacy of benefit
Guideline 26. Granting benefits on time and accurately
Guideline 27. Respect entitlement conditions to stimulate reintegration
F. Labour Market and Employment Policies
Guideline 28. Encouraging labour demand
Guideline 29. Promoting and supporting formal employment
Guideline 30. Measures to support the active inclusion of people excluded from the formal labour market
Guideline 31. Developing the labour supply
Guideline 32. Promoting flexibility and security
Guideline 33. Foreign credentials recognition
G. Responding to new labour market challenges
Guideline 34. Increasing labour market participation
Guideline 35. Preparing enterprises and workers for the transformation of jobs resulting from the digitalization of the economy
Guideline 36. Regulating new forms of work and adapting social protection schemes
Guideline 37. Increasing the resilience of labour market systems and institutions to respond more effectively to new risks, shocks and extreme events affecting these systems and institutions
Acknowledgements

The competent institutions are learning organizations that support the professionalization of the function of vocational counsellors and case managers in line with the needs of the various clientele.

ISSA Guidelines:

Promotion of Sustainable Employment

ISSA Guidelines:

Promotion of Sustainable Employment

Promotion of Sustainable Employment -
Guideline 21. Roles and skills of vocational counsellors/case managers and institutional progression

Promotion of Sustainable Employment - Guideline 21. Roles and skills of vocational counsellors/case managers and institutional progression

Promotion of Sustainable Employment

Promotion of Sustainable Employment -
Guideline 21. Roles and skills of vocational counsellors/case managers and institutional progression