The Social services portal (the Portal) was developed as part of the implementation of the National of the State Social Insurance Fund (SSIF) of Kazakhstan plan to ensure the rights and improve the quality of life of disabled people.
The Portal is a part of the unified information system of the social and labor sphere and is an automated system that provides persons with disabilities with the opportunity to independently choose and purchase technical rehabilitation means (TMR) and services directly from suppliers.
Previously, disabled people had to apply to local executive bodies to receive those services. One of the significant results after the Portal’s implementation was the reduction of the time for receiving services from 6 months to 15 days. In 2021, a total of 14.2 billion Kazakhstani Tenge (KZT) was spent for rehabilitation equipment, including KZT 7.8 billion through the Portal. As of January 1, 2022, 87.4 per cent of disabled people were provided with TMR and rehabilitation services through the Portal.