Social Security Institution
Türkiye
Europe

Transfer of Central Payments to pensioners’ bank accounts

Implementation year
2022

Pension refers to regular cash payments made to pensioners by the Social Security Institution (SGK) once every month. Central payments include payments other than pension. The purpose of this distinction is to eliminate the grievance caused by the waiting period between the monthly payment date and the monthly receipt date.

Central Payments include following items:

  • In accordance with our legislation, amounts that remain inactive in pensioners' bank accounts for 12 months or are returned to our Institution due to errors/incompleteness in their personal account information;
  • Includes all kinds of cash benefits such as funeral grant, marriage grant, breast feeding grant etc. other than the monthly pensions.

Central payments are currently made for both employees and pensioners, and the good practice application covers the one that is for pensioners.

In this context, central payments for pensioners used to be sent to the Post and Telegraph Organization (PTT - National Post Office) with the pensioners' National ID Number by the SGK. Pensioners had to go to the PTT office to receive these amounts. Thanks to this project, payment transfers can be made directly to pensioners' bank accounts, so pensioners do not need to go to PTT office in person to receive the payment.

(Explanation: As for the regular monthly pension, it has been paid to the bank account of the pensioner for long time.)

Topic:
Old-age pensions
Information and communication technology
E-services
Service quality
Service delivery
Platform workers