National Employment Office
Belgium
Europe

KDD tool: An online tool to improve detection of social security fraud

Implementation year
2023

The KDD tool (KDD stands for Knowledge Discovery in Databases) is an application developed by the data science team of the Central Control Service (CCS) of the National Employment Office (NEO). The tool was developed in cooperation with the social inspectors to (1) improve fraud detection, (2) be able to prepare and treat their investigations more efficiently and faster, (3) improve follow-up on their results for reporting purposes and (4) to improve the feedback cycle for the data science team so their fraud detection models can be ameliorated. On top of that, KDD tool allows social inspectors to execute advanced data matching by themselves without the help of the data science team and without any technical knowledge. This strengthens the autonomy of social inspectors and can lead to new insights. In conclusion, KDD tool makes an investigation faster and more efficient which reduces costs, increases the detection probability of fraudulent files and will increase revenue for the NEO.

Topic:
Governance and administration
Programme evaluation
Information and communication technology
Data analytics
Data management
Error, evasion and fraud