Derrama Magisterial
Peru
Americas

Digital inclusion for teachers through a support service staffed by promoters

Implementation year
2020

The mission of Peru’s Derrama Magisterial (DM) is to support and guide teachers throughout the digital transformation of its processes. For this reason, we have defined our key strategy as having staff members who are trained to assist teachers in the use of the digital applications, as well as to raise awareness of the benefits of belonging to the digital era, through the use of modern and agile technological tools.

Topic:
Human resource management
Information and communication technology
Service quality