Federal Administration of Public Resources
Argentina
Americas

“My work” service

Implementation year
2022

Mi trabajo” (My work) is a service for mobile phones or devices that can be accessed through the “Mi Argentina” (My Argentina) app. Its aim is to provide employees with information on their current employment situation. Through the app, people in employment can learn whether they are being registered correctly.

The service also offers the possibility to file complaints with Argentina’s Federal Administration of Public Resources (Administración Federal de Ingresos Públicos – AFIP) in the event that the employee user observes any irregularities.

Topic:
Employment
Information and communication technology
Service quality
Customer-centric
Error, evasion and fraud