Institutions are being transformed thanks to the integration of new technologies. This vision represents a corporate change with a social impact, reducing costs, simplifying processes and procedures, and raising awareness of the importance and benefits of this transformation.
Paraguay’s Retirement and Pension Fund for Employees of Banks and Related Institutions (Caja de Jubilaciones y Pensiones de Empleados de Bancos y Afines) (Bank Fund, hereinafter) chose to build an innovative approach into the identity of the organization, using technology as a foundation to expand and boost the digital channel and new management models. This is in line with good practices, linking the Strategic Institutional Plan 2019–2023 (Plan Estratégico Institucional – PEI) and the Annual Operative Plan (Plan Anual Operativo – POA) of the institution with the ISSA proposal seeking economic and social growth.
The new Bank Fund portal is a response to the need to offer a closer and more streamlined service for members, focusing our efforts on providing an innovative, secure and efficient digital service to optimize and simplify procedures.