Social Security Institute of Guatemala

Open data: An interactive portal for accessing information as a tool for transparency and generating knowledge

Implementation year

Publishing open data is an important practice to strengthen citizens’ trust in their institutions. It facilitates access to information and creates the necessary conditions to improve the quality of public services. In this context, social security institutions must ensure the reliability of data and provide accessible spaces to generate value for the public while also guaranteeing the confidentiality of personal data.

The Social Security Institute of Guatemala (Instituto Guatemalteco de Seguridad Social – IGSS) is highly committed to the open data agenda. In 2022, the Actuarial and Statistical Department of the Planning and Development Sub-Management team implemented a technological tool to give access to information about the IGSS, known as “IGSS in Figures” (IGSS en Cifras). This tool offers members and institutions secure, interactive, free and easy access to all of the quantitative indicators from the different programmes, as well as institutional coverage and data, which improves the information system at a national level. We expect this to contribute to building a culture that values data and how it can be used.

Information and communication technology
Service quality
Digital economy