Social Insurance Fund

Social security for all: Online course for members, non-members and self-employed people

Implementation year

Panama’s Social Insurance Fund (Caja de Seguro Social – CSS) has launched a course on “Social security for all” and has made it available to the entire population of Panama.

The “Social security for all” (Seguridad social para todos) course is aimed at the institution’s employees and is in fact part of the induction process for new employees. However, everyone should understand social security because social security is a human right. Consequently, the institution’s challenge is to provide everyone with this knowledge.

The course begins with an introduction to the concept of social security, from giving information on the Universal Declaration of Human Rights to reviewing all the economic and health benefits offered by the Social Insurance Fund to affiliated workers. The course is dynamic and allows participants to complete self-assessments to check what they have learned.

Information and communication technology
Service quality
Continuity and resilience