National Social Security Fund
Congo, Democratic Republic of the

Informal exchange and continual consultation between the Director General and the Chair of the Board of Directors: A practice conducive to strengthening good governance

Implementation year

The new legislative framework setting out the rules for the Democratic Republic of the Congo’s general social security scheme confers management of this scheme solely on the National Social Security Fund (Caisse nationale de sécurité sociale – CNSS).

Operationally, the CNSS is marked by a strong measure of co-determination – the very expression of social democracy – particularly at Board of Director level.

By way of illustration, the CNSS’s legislative framework breaks down stakeholders into several groups: the State, employers and workers. A heterogeneous Board of Directors defines overall CNSS policy while guiding the management decisions taken by the senior management team with a view to improving the quality of service provided by the social security institution.

The deliberative body has a rotating chair, without forgetting the public institution’s Director General, who is now appointed consensually. The path that is gradually emerging is thus marked by significant consultation between public representatives, which is more important than ever for the promotion of a positive dynamic.

Despite the fact that no legal text initially provided for a forum for exchange prior to meetings of the Board of Directors, the CNSS’s senior management has evolved over the years. Firstly, by implementing a practice that promotes exchanges between the senior management team and the Board of Directors on a regular, timely and informal basis. Secondly, at its extraordinary meeting of 2 October 2012, the Board of Directors decided that, in an emergency, any change in management should be subject to a decision taken by the Chair of the Board in consultation with the senior management team. These discussions are to be minuted and signed by both parties and communicated to the Board of Directors at its next meeting, in accordance with the principles of transparency and accountability.

Governance and administration