National Institute of Social Security
Angola
Africa

Innovation of the social security inspection process: Computerization and integration with the social security system

Implementation year
2015

To ensure the sustainability of social security in the long term, it was considered strategic to promote a contributory culture, responsibility and installmental payments as a strategy, amongst other measures, such as the restructuring and computerization of the social security inspection services.

Between 2015 to 2022, the National Institute of Social Security (Instituto Nacional de Segurança Social – INSS) of Angola developed and implemented various legislative, operational, and technological measures to ensure that INSS possess an innovative inspection process that is systematically integrated with the social security system after 2021.

Topic:
Information and communication technology
Contribution collection and compliance
Error, evasion and fraud