The outbreak of the COVID-19 pandemic was an abrupt disruption that caused loss of lives, fear, uncertainty, and anxiety on how to manage the health, social and economic effects. Several of our members ended up needing specialised treatment from private medical facilities. Being unprecedented, insurance companies had limitations on coverage since this was a pandemic. This meant that members had to resort to out-of-pocket payment to cover the enormous medical bills. Given the limitations in the law at the time, the National Social Security Fund (NSSF, hereafter the Fund) of Uganda could not develop an entirely new benefit for the members. As an intermediate solution, the Fund adjusted the Invalidity Benefit to support our members who had been adversely affected by COVID-19.