Social Security Administering Body for the Health Sector
Indonesia
Asia and Pacific

BPJS Kesehatan’s active role in responding to the COVID-19 pandemic - Actions to provide excellent service to members during the pandemic and assist the Government in dealing with COVID-19

Implementation year
2020

Since the beginning of the COVID-19 pandemic in March 2020 in Indonesia, a number of health-related problems have arisen, including the uncontrolled increase of cases in hospitals, the lack of pre-existing facilities for handling COVID-19, the availability of budgets for handling those cases, and the increasing number of health workers infected.

Topic:
Governance and administration
Service quality