Iranian Social Security Organization
Iran, Islamic Republic of
Asia and Pacific

Online creation of the insured user account during the COVID-19 pandemic

Implementation year

Taking the advantage of e-services of the Iranian Social Security Organization (ISSO) requires a personal profile account for identity verification and registration of the client.

In view of the large number of clients of the ISSO (almost 45 million persons), the in-person visit of the target population for undergoing the said procedure was impossible during the COVID-19 pandemic. Fortunately, the goal was achieved through online registration of the clients via their cell phones.

Information and communication technology