Iranian Social Security Organization
Iran, Islamic Republic of
Asia and Pacific

Iranian Social Security Organization pensioners’ online application for
interest-free loans

Implementation year

The pensioners of the Iranian Social Security Organization (ISSO) are entitled to receive interest-free loans. Previously, they had to show up in-person in the ISSO insurance branches to be introduced to the banks for performing the relevant official procedures of getting a loan. The COVID-19 pandemic obliged the ISSO to establish an online system.

Such an online application platform was implemented by the ISSO in collaboration with Bank Refah Kargaran.

At this platform, all the required controls such as personal and insurance status identification, instalment, debts, and deferred instalments’ payment accreditation, central bank regulations, duplicate loan, etc. are done online and the loan records of the applicants are created and reviewed fully online.

Governance and administration
Information and communication technology