Iranian Social Security Organization
Iran, Islamic Republic of
Asia and Pacific

Developing a smart system for submission of insurance declarations and payrolls during the COVID-19 pandemic

Implementation year
2020

The list of declarations and payrolls includes different columns requiring a variety of data to be processed. The complexity of data entry, as well as lack of knowledge of some of the employers, lead to some unintentional errors or contribution evasion, which are the roots of distractions between the Iranian Social Security Organization (ISSO) and the employers. The organization implemented a smart system, enabling the employers to find, supervise and correct the errors at the time of filling the digital forms. The system managed to reduce content errors from 7 per cent to less than 1 per cent.

Topic:
Information and communication technology
Contribution collection and compliance