Iranian Social Security Organization
Iran, Islamic Republic of
Asia and Pacific

Online access to employers’ debt statement during the COVID-19 pandemic

Implementation year

For years, it took days for employers to receive their debt statement in detail from the insurance branches of the Iranian Social Security Organization (ISSO). The time-consuming manual process of evaluating the employers’ debts to the ISSO, which might be coincided with human error, was a challenging process for the organization and its stakeholders. Designing a digital platform to systemize the debt evaluation and make it online accessible, was an innovative solution that minimized the in-person visits to the insurance branches as well, during the COVID-19 pandemic.

Information and communication technology