Iranian Social Security Organization
Iran, Islamic Republic of
Asia and Pacific

Online access to employers’ debt statement during the COVID-19 pandemic

Implementation year
2020

For years, it took days for employers to receive their debt statement in detail from the insurance branches of the Iranian Social Security Organization (ISSO). The time-consuming manual process of evaluating the employers’ debts to the ISSO, which might be coincided with human error, was a challenging process for the organization and its stakeholders. Designing a digital platform to systemize the debt evaluation and make it online accessible, was an innovative solution that minimized the in-person visits to the insurance branches as well, during the COVID-19 pandemic.

Topic:
Information and communication technology