Iranian Social Security Organization
Iran, Islamic Republic of
Asia and Pacific

Online communication of contribution clearance to the employers/contractors during the COVID-19 pandemic

Implementation year
2020

According to social security rules and regulations, the contribution payers to Iranian Social Security Organization (ISSO) – both the employer and contractor – are entitled to receive the contribution clearance. Accordingly, assurance of the official communication to them is of overriding importance.

Due to legal emphasis on official communication of clearance, the ISSO staff had to deliver the clearance to the eligible individual personally and also record the signature and finger print of the receiving person, which was a time-consuming process. During the global coronavirus pandemic, the ISSO changed traditional process of delivering contribution clearance to the on-line communication system in order to minimize in-person visits.

Topic:
Governance and administration
Information and communication technology