Iranian Social Security Organization
Iran, Islamic Republic of
Asia and Pacific

Developing electronic financial transaction between the Iranian Social Security Organization and contributors during the COVID-19 pandemic

Implementation year
2020

Traditional procedure of financial transactions between the Iranian Social Security Organization (ISSO) and the contributors (covered independent insured population and employers) was not only paper-based, but also bank-based. There are more than 80 million transactions in a year, which, considering 48 hours for each to be concluded, constituted a huge waste of time and paper brought challenge to the organization.

In line with the ISSO digital transformation process, the financial procedures were transformed, and the whole process became fully electronical. The saving in paper and time is tremendous, and internal and external satisfaction have been emphasized by the organization’s employees and contributors.

Topic:
Governance and administration
Contribution collection and compliance