IPS National Social Insurance Fund
Côte d'Ivoire
Africa

Automation of employer social security contribution declaration activities through the implementation of a web app called “e-Cotisations”

Implementation year
2018

As part of the establishment of its web platform e-CNPS, the Social Insurance Institute - National Social Insurance Fund (Institution de prévoyance sociale - Caisse nationale de prévoyance sociale – IPS-CNPS) of Côte d’Ivoire has developed an app called “e-Cotisations”. This is a tool that allows an employer to declare social security contributions and, at the same time, display the names of the workers concerned and their remuneration.

This app is largely a response to the following requirements:

  • securing the Institute’s resources thanks to the automation and rationalization of the collection processes;
  • improving the quality of service provided by making procedures easier for contributors;
  • optimizing the management of individual insured persons’ accounts through billing for contributions by name;
  • providing reliable information for calculating social benefits.

It therefore represents notable progress in the process of improving contributors’ compliance levels and fighting undeclared work.

Topic:
Information and communication technology
Contribution collection and compliance
Service quality