Seychelles Pension Fund
Seychelles
Africa

Pension e-service

Implementation year
2019

Twelve years of intensive promotional activities since the launching of the Seychelles Pension Fund (SPF), we now have an appreciation that the importance of pension has well and truly permeated the population; inclusive of the informal sector albeit a slower rate. The key is to maintain member’s interest in their preparation towards retirement – and with a new decade comes a new generation, more IT savvy but with the same need.

The e-pension service programme ticks in all the right boxes to enable member commitment thus SPF sustainability and continuity. A model well recommended for other pension systems.

Topic:
Information and communication technology
Extension of coverage
Communication
Contribution collection and compliance
Service quality