The ISSA Workshop on Strengthening compliance and improving contribution collection – Institutional strategies and innovative approaches will take place in Luanda, Angola, 23–25 October 2024. This workshop is organized by the ISSA Liaison Office for Southern Africa and hosted by the National Institute of Social Security (Instituto Nacional de Segurança Social ‒ INSS) of Angola.
Social security systems are essential for the well-being of individuals and societies. The achievement of social security objectives depends on reliable financing, compliance with legal regulations, solidarity and trust. A critical aspect of these systems is effective contribution collection, which not only secures funding but also combats evasion and fraud. This process is fundamental to maintaining the integrity and sustainability of social security systems.
Putting in place measures to enforce effective contribution collection and compliance systems are therefore priorities in Southern Africa. Technological and administrative innovations as well as ISSA Guidelines have facilitated and supported progress. Nevertheless, there is a need to strengthen further approaches and exchange on the latest strategies and good practices.
ISSA Guidelines: The ISSA Guidelines on Contribution Collection and Compliance provide a high-level reference point for the management of contribution collection and compliance activities in social security administrations. In addition, Part D of the ISSA Guidelines on Error, Evasion and Fraud (EEF) in Social Security Systems provide specific input on fighting EEF related to the collection of contributions. In line with the ISSA Guidelines and based on recent experiences from the region, this event will identify and share innovations and good practices in this domain.
The workshop seeks to respond to key questions, such as:
- What are the main challenges and priority risk factors that social security institutions in Southern Africa face in enforcing contribution collection and compliance?
- What new measures and strategies have been recently used by social security organizations in the region, and what have been key learnings from these experiences?
- What is the role of technology and partnerships with other organizations in innovative approaches?
- What should be the way forward and how can Southern African social security organizations coordinate the implementation of these strategies and innovative approaches?
Region: Open primarily to ISSA member organizations in Southern Africa.
Languages: English and Portuguese, with simultaneous interpretation provided in those two languages. A description of the event in Portuguese is available here.
Who can participate?
Senior managers, programme/project managers and senior experts from ISSA member organizations responsible for administering contribution collection and compliance enforcement functions.
Participating institutions will be asked to fill out the form “Issues to be addressed” in order to identify the challenges the organization is facing related to strengthening compliance and improving contribution collection. The content of the workshop will be shaped by the issues that participants provide.
View an example of “Issues to be addressed”
What will be the outcomes?
Participants will prepare key takeaway messages and a collection of approaches of relevance to their institutions. This will enable participants, upon their return home, to develop strategies, plans and measures to respond to the challenges outlined in the “Issues to be addressed”.
How can you participate?
The workshop is open to member institutions in Southern Africa without a registration fee. The workshop can accommodate up to four participants per institution and no more than 50 participants in total. Travel, accommodation and meals of participants are to be covered by their respective institutions.