ISSA Webinar: The importance of fostering dynamism in good governance to meet evolving needs

13 June 2024 | Virtual

ISSA Webinar: The importance of fostering dynamism in good governance to meet evolving needs

13 June 2024 | Virtual

Thursday, 13 June 2024, 16:00–17:30 (UTC/GMT+2 or CEST)

Languages: Simultaneous interpretation in English, French and Spanish (Simultaneous interpretation – Frequently asked questions)

Dynamism refers to progressive modifications to improve efficiency and equity in administrative processes. Unlike other governance principles that aim to preserve and strengthen existing organizational structures, dynamism actively seeks to enhance them. This is particularly vital in social security, where adapting to the changing needs of beneficiaries ensures that programmes remain relevant and effective.

This ongoing evaluation and adaptation to the evolving needs of social protection are crucial to foster a culture of innovation and continuous improvement within the governance framework. Strong leadership, the innovation and clear communication are critical for engaging human resources management and staff as agents of positive change in the organization. Leadership also plays a vital role in promoting creativity and agility, which are necessary for evolutions in the governance of social security to meet the needs of an ever-changing global landscape, and the key factors in improving resilience in the institution.

This webinar will dive into specific examples of how dynamism plays a role in the governance of social security organizations. We will examine how dynamism helps institutions continuously assess and respond to organizational and member’ needs, changes and support the organization's evolution to meet emerging challenges.

Join us for this ISSA Webinar that will discuss experiences from institutions that have leveraged dynamism in good governance to meet ever growing needs in social protection.


Gina Jamilet RománGina Jamilet Román, National Planning Director, Social Insurance Fund (CSS), Panama
Christelle Gatineau, Chief of Staff, Union of National Social Security Funds (UCANSS), France
Pablo SoutoPablo Souto, Independent Expert 
Mohamed El Mokhtar Loutfi, Secretary General, Pension Fund of Morocco (CMR), Morocco


Ran BhamraRan Bhamra, Senior Lecturer, School of Business and Management, Royal Holloway, University of London, United Kingdom 

This webinar will examine the following questions:

  • What is dynamism in good governance, and how does it help social security institutions cope with changing environments?
  • What role do directors and senior leadership of institutions play in fostering a culture of dynamism and continuous improvement?
  • How do you balance the need for rapid innovation with the potential risks associated with changing long-standing processes in social security systems?
  • How does dynamism help overcome staff’s reluctance to change and ensure that the digital transformation journey leaves no one behind?


  • Welcome by Marcelo Abi-Ramia Caetano, Secretary General, ISSA
  • Introduction
  • Framing presentation by expert
  • Case experience of CSS, Panama
  • Case experience of UCANSS, France
  • Case experience of CMR, Morocco
  • Discussant
  • Q&A – Discussion
  • Conclusions
Ernesto BrodersohnModerated by Ernesto Brodersohn, Senior Officer in Social Security, ISSA

Practical information

The webinar is open to delegates of ISSA member organizations and invited institutions without registration fees.