Tuesday, 9 April 2024, 14:00–15:30 (UTC/GMT+2 or CEST)

Languages: Simultaneous interpretation in English, French and Spanish (Simultaneous interpretation – Frequently asked questions)

Robust social protection systems provide a primary anchor over the life course, safeguarding covered individuals and their households by mitigating and preventing risks and vulnerabilities, starting in childhood and continuing into old age.

Social security systems have historically been designed to provide services during relatively well-defined periods, but they are also critical for the “in-between” moments in life, where boundaries are less clear. As individuals traverse the life course, social security institutions support them as they navigate these transitions: childbirth and early childhood; the transition into education and then employment; the expansion and breakdown of family and household units; periods of waning health or recovery; increasingly atypical and flexible career trajectories; and the gradual transition from the height of working age into retirement.

Join this ISSA webinar that will explore how institutions are putting in place systems to ease – and to better understand and prepare for – the transitions between periods of activity and inactivity, between different family dynamics and setups and between periods of sickness and health.

Speakers

	Astrit Hado, Director General, Social Insurance Institute (SII), Albania
	Michiel Segaert, Deputy Director, Department of Statistics, Budget and Studies, National Employment Office (ONEM), Belgium
	Vincent Claude, Advisor on Family and Social Policies, National Family Allowance Fund (CNAF), France
	Charlotte Kunstmann, Advisor on Family and Social Policies, National Family Allowance Fund (CNAF), France

This webinar will examine the following questions:

• What are the challenges that individuals encounter when attempting to access the social security system during key moments of transition and change – in employment situation and trajectory, in family arrangements, in health status?
• How can social security institutions ensure seamless support for individuals during these moments, to better enable individuals to prepare for and emerge from shocks and risks over the life course?
• How can improvements in back-office tools and procedures enable better support for individuals experiencing transitions, shocks or interruptions in earnings?

Agenda

• Welcome by Marcelo Caetano, Secretary General, ISSA
• Technical introduction by the ISSA
• Case experience of SII, Albania
• Case experience of ONEM, Belgium
• Case experience of CNAF, France
• Q&A – Discussion
• Conclusions

Moderated by Shea McClanahan, Senior Officer in Social Security, ISSA

Practical information

The webinar is open to delegates of ISSA member organizations and invited institutions without registration fee.