ISSA Webinar: Governance and leadership of innovation in social security

27 February 2024 | Virtual

ISSA Webinar: Governance and leadership of innovation in social security

27 February 2024 | Virtual

Tuesday 27 February 2024, 14.30–16:00 (UTC/GMT+1 or CET)

Languages: Simultaneous interpretation in English, French German and Spanish (Simultaneous interpretation – Frequently asked questions)

Innovation in social security policy and administration results from deliberate and systematic efforts to transform tools and practices aimed at creating higher value for its users and beneficiaries. It involves methodically exploring areas of opportunity and mobilizing the energy for change across the organization.

Innovation governance involves stimulating, steering, and sustaining innovation. It is a top management responsibility. There are in addition multiple modes of organizing and developing innovation in social security regarding the roles and ways of working around the innovation process, the responsibilities of main players and the level of institutional collaboration within innovation ecosystems of actors.

Join us for this ISSA webinar that will consider innovation initiatives in social security and how institutions can govern innovation effectively.


Rodrigo Ortiz D’Avila Assumpção Rodrigo Ortiz D’Avila Assumpção, Chief Executive Officer, DATAPREV – Social Security Information and Technology Enterprise, Brazil
Benoît Long Benoît Long, Former Senior Staff at the Privy Council Office and Chief Transformation Officer at Employment and Social Development (ESDC), Canada
Hans Christian Jelstrup Hans Christian Jelstrup, Vice President of Data and Digital Solutions, ATP Lifelong Pension, Denmark

This webinar will examine the following questions:

  • Who and what drives innovation in social security organizations?
  • How to organize innovation and commit to innovation across the organization ?
  • How to foster and sustain open collaborative innovation efforts in multi actor innovation ecosystems?


  • Welcome by Marcelo Abi-Ramia Caetano, Secretary General, ISSA
  • Technical introduction by the ISSA
  • Case experience of Brazil
  • Case experience of Canada
  • Case experience of Denmark
  • Q&A – Discussion
  • Conclusions
Luis Frota Moderated by Luis Frota, Technical Officer, ISSA

Practical information

The webinar is open to delegates of ISSA member organizations and invited institutions without registration fees.