Reset filters x Service quality (32) x Webinar (32) November 2024 Date: 14 November 2024 ISSA Webinar: Leveraging usability in service delivery – Beyond access Topic: Digital inclusion E-services Service delivery Webinar : Virtual September 2024 Date: 26 September 2024 ISSA Webinar: Change management – Building customer-centric organizations Topic: Human resource management Customer-centric Webinar : Virtual Date: 5 September 2024 ISSA Webinar: Leveraging robotic process automation in social security Topic: Automated processing Technological transition Webinar : Virtual February 2024 Date: 7 February 2024 ISSA Webinar: The experience of ISSA Recognition in Service Quality Topic: Service quality Webinar : Virtual November 2023 Date: 28 November 2023 ISSA Webinar: Leveraging data exchange for better service delivery Topic: Data sharing Interoperability Service delivery Coordination Webinar : Virtual August 2023 Date: 16 August 2023 ISSA Webinar: Gender-responsive service delivery in social security Topic: Gender equality Service quality Communication Webinar : Virtual Date: 10 August 2023 ISSA Webinar: Strengthening staff capacity for improved customer experience and services Topic: Human resource management Customer-centric Webinar : Virtual July 2023 Date: 4 July 2023 ISSA Webinar: Proactive human-centred service delivery Topic: Service delivery Customer-centric Webinar : Virtual April 2023 Date: 20 April 2023 ISSA Webinar: Artificial Intelligence – Deconstructing chatbots Topic: Artificial intelligence Chatbots E-services Webinar : Virtual September 2022 Date: 14 September 2022 ISSA Webinar: Customer-centric application development – Leveraging design-thinking and agile methodologies Topic: Customer-centric Webinar : Virtual Pagination Current page 1 Page 2 Page 3 Page 4 Next page Next › Last page Last »
Date: 14 November 2024 ISSA Webinar: Leveraging usability in service delivery – Beyond access Topic: Digital inclusion E-services Service delivery Webinar : Virtual
Date: 26 September 2024 ISSA Webinar: Change management – Building customer-centric organizations Topic: Human resource management Customer-centric Webinar : Virtual
Date: 5 September 2024 ISSA Webinar: Leveraging robotic process automation in social security Topic: Automated processing Technological transition Webinar : Virtual
Date: 7 February 2024 ISSA Webinar: The experience of ISSA Recognition in Service Quality Topic: Service quality Webinar : Virtual
Date: 28 November 2023 ISSA Webinar: Leveraging data exchange for better service delivery Topic: Data sharing Interoperability Service delivery Coordination Webinar : Virtual
Date: 16 August 2023 ISSA Webinar: Gender-responsive service delivery in social security Topic: Gender equality Service quality Communication Webinar : Virtual
Date: 10 August 2023 ISSA Webinar: Strengthening staff capacity for improved customer experience and services Topic: Human resource management Customer-centric Webinar : Virtual
Date: 4 July 2023 ISSA Webinar: Proactive human-centred service delivery Topic: Service delivery Customer-centric Webinar : Virtual
Date: 20 April 2023 ISSA Webinar: Artificial Intelligence – Deconstructing chatbots Topic: Artificial intelligence Chatbots E-services Webinar : Virtual
Date: 14 September 2022 ISSA Webinar: Customer-centric application development – Leveraging design-thinking and agile methodologies Topic: Customer-centric Webinar : Virtual
Excellence in Social Security
