Information and communication technology (ICT) enables efficient and effective social security administration and is a critical factor for organizations to accomplish their mission. This course draws on international best-practice guidelines to explore approaches to strengthen implementation, reform and governance of the ICT aspects of social security systems.
This is one of seven ISSA Diploma training courses offered at the ITCILO Campus in Turin, Italy, in an innovative face-to-face and interactive format.
Training course: ISSA Guidelines on Information and Communication Technology
Training institution: International Training Centre of the International Labour Organization (ITCILO)
Training venue: ITCILO Campus in Turin, Italy
Training period: 19–23 May 2025
Region: Open to ISSA member organizations
Language: English
Description
Information and communication technology is a crucial component of social security systems, contributing to their quality and performance. This course is designed to develop the capacities of social security professionals in the implementation, reform and governance of ICT for social security systems. The principal aim will be to build the knowledge required to develop concrete social security system solutions by using ICT. The focus will be on three main areas of the ISSA Guidelines on Information and Communication Technology: (1) Governance and management, (2) Key technologies and (3) Data governance and management.
Who can participate?
The training course is designed for social security professionals of ISSA member organizations. Participants should hold positions directly related to the design and implementation of social systems and should be interested in applying ICT to improve their system’s quality and performance.
Course learning materials and tuition will be offered in English, onsite and online. The following requirements are therefore essential to participate in this course:
- the ability to use and access a computer with internet;
- a working knowledge of English.
How to apply for the training course
Please contact the ITCILO to apply for this training course:
Email: [email protected]
Applicants should complete the online form no later than 11 April 2025, supported by a letter from their sponsoring organization, indicating that the organization will cover the costs of the participant.
Cost of participation
The cost of participating in this course is 2 545 euro (1 825 euro for tuition fees and 720 euro for subsistence). This price covers tuition fees, the use of training facilities and support services, training materials, accommodation, and full board at the Centre’s campus. It does not include travel to and from the campus.
ISSA Diploma training
The ISSA Diploma training programme offers high-level learning on various ISSA Guidelines on Social Security Administration.
The course consists of several modules offered on-campus at the ITCILO Campus in Turin, Italy and through the eCampus online platform for an estimated total of 60 learning hours. The course is broken down into three phases:
- Pre-course learning: Flexible (asynchronous) self-guided online learning on eCampus and an end of phase assessment.
- Real time learning: Live interactive sessions and presentations by highly experienced trainers, blended with individual and collaborative group exercises, peer-to-peer assessment and forums, at the campus in Turin and on E-Campus.
- End of course assignment: Individual assignment applying ISSA Guidelines to the participant’s organization. Participants who successfully complete all assessments and the final assignment will receive a Diploma from the ISSA and the ITCILO.