Digital economy

Digital Economy and Social Security Observatory

The Digital Economy will profoundly transform our daily life, how we work and how we live.

The Observatory will provide ISSA members with an understanding of the opportunities and the challenges it will present to social security administrations.

It will look at this transformation from two angles: the changing environment in which social security institutions evolve and how Social Security institutions themselves will be impacted and can respond to these challenges.

4 June 2018

ILO (15.06.2018) Social protection systems around the world face challenges to provide full and effective coverage for workers in all forms of employment, including those in “new” forms of employment. This paper provides a review of innovative approaches that countries have undertaken to close coverage and adequacy gaps, and to adapt social protection systems to changing circumstances and demands through a combination of contributory and non-contributory mechanisms. 

25 January 2018

oecd (16.01.2018) Technology is rapidly transforming the way that the financial sector is operating, and the management and delivery of pensions is no exception. Innovative applications of technology for financial services, or FinTech, are already being used to improve communication with consumers and their engagement with their pension plans. FinTech also has great potential to help pension providers make their internal processes more efficient and improve their risk management. The possibilities that new technologies offer are driving changes in business models and the way in which financial products are delivered to consumers. These changes can lead to increased consumer benefit through lower costs and increased accessibility of pensions. While regulators are keen to promote innovative ideas that can lead to consumer benefit, they also have to proceed with caution to ensure that consumer protection is not overlooked. Many jurisdictions are dedicating significant resources to keep up with the rapid technologically-driven changes so that the regulation can strike a balance that is both adequate and appropriate in this new environment.

5 October 2017

European Economic and Social Committee (20.09.2017) The EESC believes that equal access to healthcare, one of the main objectives of health policies, can benefit from digital support provided certain conditions are met: equal geographical coverage; bridging the digital divide; interoperability among the various components of the digital architecture (databases, medical devices); and protection of health data which must under no circumstances be used to the detriment of patients. The EESC highlights the need to develop and facilitate people's digital health literacy to encourage a critical approach to health information and to support the development of a nomenclature of reimbursable treatments and wellbeing services


Ten global challenges for social security