Good Practices in Social Security Good Practices in Social Security

The identification and sharing of good practices helps social security organizations and institutions to improve their operational and administrative efficiency.

In the context of the ISSA, a good practice is defined as any type of experience (e.g. an action, a measure, a process, a programme, a project, or a technology) implemented within a social security organization that fosters the improvement of its administrative and operational capacities, and/or the efficient and effective delivery of programmes. The good practices selected by the ISSA focus on topics related to the priorities as defined in the programme and budget of the Association. The good practices are from member institutions of the ISSA and are primarily collected through the work of the  ISSA Technical Commissions and the ISSA Good Practice Awards.

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The Institute of Insurance Agents A case of the Federal Compulsory Health Insurance Fund of the Russian Federation

The Institute of Insurance Agents A case of the Federal Compulsory Health Insurance Fund of the Russian Federation

Federal Compulsory Health Insurance Fund | Russian Federation
The Institute of Insurance Agents A case of the Federal Compulsory Health Insurance Fund of the Russian Federation

A basic principle of the compulsory health care system in the Russian Federation is the state guarantee of insured persons’ rights for obtaining affordable and qualified medical aid within the scope of Compulsory Health Insurance (CHI).     

Today, the Russian Federation actively introduces patient-oriented models of public health care services aimed at providing patient-specific assistance for each insured person.   

In 2016, the activities of medical insurance companies were supplemented by the Institute of Insurance Agents (IIA), which is becoming an effective support mechanism for each insured citizen in obtaining medical assistance and, moreover, is helping to increase each person’s responsibility for his/her health.

The main objectives of insurance agents are to ensure the optimal routing of patients, provide individually-shared information on the need for periodic and preventive health examination, outpatient observation, and a commitment to implement the medical recommendations for the treatment.

Implementation year2016
Topics: Health, Health promotion, Service quality
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