Good Practices in Social Security Good Practices in Social Security

The identification and sharing of good practices helps social security organizations and institutions to improve their operational and administrative efficiency.

In the context of the ISSA, a good practice is defined as any type of experience (e.g. an action, a measure, a process, a programme, a project, or a technology) implemented within a social security organization that fosters the improvement of its administrative and operational capacities, and/or the efficient and effective delivery of programmes. The good practices selected by the ISSA focus on topics related to the priorities as defined in the programme and budget of the Association. The good practices are from member institutions of the ISSA and are primarily collected through the work of the  ISSA Technical Commissions and the ISSA Good Practice Awards.


Establishment of an agency to collect unpaid alimony

Establishment of an agency to collect unpaid alimony

National Family Allowances Fund | France
Establishment of an agency to collect unpaid alimony

The Agency for the Recovery of Unpaid Alimonies (Agence de recouvrement des impayés de pensions alimentaires – ARIPA), set up in January 2017, ensures the recovery of outstanding (unpaid) child maintenance.

ARIPA can advance family support benefit to a lone parent or foster parents who should be receiving alimonies. It advises and supports parents going through separation. Its website provides practical and legal information and offers the possibility of simulating maintenance amounts based on a national scale as part of amicable proceedings.  

Since it was set up, the number of cases of alimony recovery has significantly increased (a recovery rate of 63 per cent in 2018 compared to 57 per cent in 2016). This makes it possible to fight poverty by improving the standard of living of the parents and children who have not been able to receive the maintenance.

Since 1 July 2018, ARIPA’s work has also included issuing enforceable agreements completed by parents which fix the amount of child support to be provided.

Implementation year2017
Topics: Administration / Management, Service quality, Compliance and contribution collection, Governance, Extension of coverage

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