Good Practices in Social Security Good Practices in Social Security

The identification and sharing of good practices helps social security organizations and institutions to improve their operational and administrative efficiency.

In the context of the ISSA, a good practice is defined as any type of experience (e.g. an action, a measure, a process, a programme, a project, or a technology) implemented within a social security organization that fosters the improvement of its administrative and operational capacities, and/or the efficient and effective delivery of programmes. The good practices selected by the ISSA focus on topics related to the priorities as defined in the programme and budget of the Association. The good practices are from member institutions of the ISSA and are primarily collected through the work of the  ISSA Technical Commissions and the ISSA Good Practice Awards.

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Implementation of integrated risk management in line with the ISSA Guidelines to manage the National Health Social Security programme

Implementation of integrated risk management in line with the ISSA Guidelines to manage the National Health Social Security programme

Social Security Administering Body for the Health Sector | Indonesia
Implementation of integrated risk management in line with the ISSA Guidelines to manage the National Health Social Security programme

The vision of the Social Security Administering Body for the Health Sector (BPJS Kesehatan) is to achieve universal coverage within five years (2014–2019). Because of this, BPJS Kesehatan needs to prepare itself in minimizing all risks, which comes in many forms, that could delay the achievement of the target. Risk management in BPJS Kesehatan is based on the Director’s Regulation No. 46 of 2017 on the BPJS Kesehatan Integrated Risk Management Guidelines to comply with the international risk management standard ISO 31000. The ISSA Guidelines are an important reference for BPJS Kesehatan because they are for social service organizations. Risk management focuses on four areas of governance in the implementation of social services, namely, financial sustainability; good investment; coverage, member contributions and services; and management of human resources and information technology.

For this, BPJS Kesehatan deems it necessary to align the BPJS Kesehatan Integrated Risk Management Guidelines with the factors set forth in the ISSA Guidelines.

Implementation year2019
Topics: Governance
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