The vision of the Social Security Administering Body for the Health Sector (BPJS Kesehatan) is to achieve universal coverage within five years (2014–2019). Because of this, BPJS Kesehatan needs to prepare itself in minimizing all risks, which comes in many forms, that could delay the achievement of the target. Risk management in BPJS Kesehatan is based on the Director’s Regulation No. 46 of 2017 on the BPJS Kesehatan Integrated Risk Management Guidelines to comply with the international risk management standard ISO 31000. The ISSA Guidelines are an important reference for BPJS Kesehatan because they are for social service organizations. Risk management focuses on four areas of governance in the implementation of social services, namely, financial sustainability; good investment; coverage, member contributions and services; and management of human resources and information technology.
For this, BPJS Kesehatan deems it necessary to align the BPJS Kesehatan Integrated Risk Management Guidelines with the factors set forth in the ISSA Guidelines.