World-class training on the ISSA Guidelines

People – and their knowledge, experience and ideas – are key to every organization's performance, resilience and dynamism. ISSA member organizations recognize that enhancing staff skills, and nurturing talents and competencies, are central to building and sustaining a motivated and innovative workforce, and ensuring a reserve of managerial capacities for the future.
The ISSA Guidelines provide solid ground to develop staff competencies on international professional standards in social security administration. In 2015, the Association launched the ISSA Academy diploma programme which aims to enable ISSA members to gain a holistic understanding of the ISSA Guidelines and use these standards to benchmark their journey to excellence.
The ISSA Academy diploma programme is delivered through the ISSA Training Consortium, a select group of world-class and highly-respected training institutions specialized in social security and accredited by the ISSA, with locations in different regions to cater to the geographic and language diversity of ISSA members.
The Consortium offers training courses on the ISSA Guidelines exclusively for ISSA members on a fee basis. The training courses, which are standardized across the training institutions of the Consortium, can also be customized to the specific needs of an individual member organization.

The objectives of the diploma programme:

  • To build capacity in ISSA member organizations to improve the administration of social security through the ISSA Guidelines.
  • To equip participants with applied knowledge of international professional standards in social security.
  • To support participants to develop skills related to the ISSA Guidelines, and apply the Guidelines in their own organization.
  • To facilitate the formation of a network of practitioners with an understanding of the ISSA Guidelines.
The ISSA Academy diploma programme complements the ISSA Academy workshops which provide hands-on support in using the ISSA Guidelines to solve specific operational challenges in administering a social security programme.