Digital economy

Digital Economy and Social Security Observatory

The Digital Economy will profoundly transform our daily life, how we work and how we live.

The Observatory will provide ISSA members with an understanding of the opportunities and the challenges it will present to social security administrations.

It will look at this transformation from two angles: the changing environment in which social security institutions evolve and how Social Security institutions themselves will be impacted and can respond to these challenges.

 

Social impact

The digital economy is transforming the way social interaction and personal relationships are conducted.

The wide range of new social networks has tremendous impact on societies’ collective behaviours, some negative, others positive. On the one hand, technology breaks down physical barriers and provides countless possibilities to communicate, interact and meet people without consideration for their countries of residence, social origin, or time constraint.

On the other hand, technology enables the individual to withdraw into to a virtual world where it is sometimes difficult to distinguish facts from fiction, opening the door to manipulation. Those who do not have the access or the ability to navigate the digital world are becoming outcasts – creating a digital divide.

The digital economy will see significant changes in the workplace where those with less education and training at higher risk of being permanently side-lined and creating a social stigma and stress for the individual, the family and the community. Though on the other hand social media has fostered an increased awareness of key social challenges facing society such as reducing inequalities, and lifting people out of isolation or poverty.

Today social security institutions must find ways to leverage technology to break down the barriers of isolation, the digital divide and mitigate the social impact of dramatic adjustments in the labour markets. They must harness the technology to protect the social investment throughout the life course particularly during key transition: from early childhood, to education, to the workplace, job loss and re-entry in the workforce, sickness and disability and retirement.

Social security institutions must explore ways to harness data to perform predictive analysis of risks and to design prevention measures that will preserve the social investment. They must identify the new risks faced by the individual, the family and the community to adapt its programme, with a view of empowerment.

Ten global challenges for social security

Media Monitor Media Monitor

16 May 2018

oecd.org (May 2018) Non-standard work is not a marginal phenomenon: one in six workers is self-employed across the OECD on average, and a further one in eight is on a temporary contract. The number of online platform workers, while still small overall, is growing rapidly.

14 May 2018

WirtschaftsWoche (03.05.2018) Wir haben eine Vorstellung davon, wie die Digitalisierung und neue Technologien Geschäftsmodelle verändern. Nun gilt es darüber nachzudenken, wie unsere Arbeitswelt aussehen wird und welche Rolle Menschen darin spielen.

11 May 2018

opengovasia.com (30.04.2018) The top two levels of hospitals within the three-tier hospital system will be encouraged to provide online services, including consultation, reservation and test result inquiry. The health authority intends to issue detailed online hospital regulations by May.

10 May 2018

(04.04.2018) The present wave of automation, driven by artificial intelligence (AI) – the development of computer systems able to perform tasks normally requiring human intelligence – is creating a gap between current legislation and new laws necessary for an emerging workplace reality, states a report published today by the International Bar Association Global Employment Institute (IBA GEI).

10 May 2018

iadb (2018) Disruption is the new norm and the digital transformation can spur innovation growth across many activities. Emerging technologies of the Fourth Industrial Revolution (4IR) can help governments reduce costs while improving services. Not every emerging technology will alter the social landscape, but some truly do have the potential to disrupt the status quo and change the way people live. This study focuses on the following key building blocks of the 4IR to examine their impact on the social services sector in Latin America and the Caribbean: Artificial Intelligence, Blockchain, Internet of Things and Cloud Computing, Big Data, Virtual and Augmented Reality.

 

10 May 2018

Le Monde (09.05.2018) La protection sociale des travailleurs « ubérisés » va-t-elle s’améliorer ? Tel est, en tout cas, l’objectif affiché par le gouvernement et par plusieurs députés de la majorité qui veulent ajouter des mesures allant dans ce sens dans le projet de loi « avenir professionnel », examiné à ­l’Assemblée nationale à partir de la fin mai.

8 May 2018

Les Echos (03.05.2018) En s’appuyant sur la technologie, les assureurs santé cherchent à prévenir les risques et réduire les coûts de traitement tout en repensant leur relation client. Le secteur de la santé est l'un des trois piliers de l'industrie de l'assurance, avec 1 400 milliards de dollars de primes d'assurance en 2017 selon McKinsey. Les dépenses publiques de santé et de soins devraient quant à elles passer à 14 % dans les pays de l'OCDE d'ici 2060 (contre environ 6 % aujourd'hui) selon les prévisions de l'OCDE. Et, alors que l'espérance de vie augmente et que les maladies deviennent plus coûteuses à traiter, les assureurs cherchent des moyens pour prévenir les maladies et pour réduire les coûts de traitement. C'est ici que la technologie devrait être utile.

4 May 2018

OECD (May 2018) Automation may also be putting downwards pressure on wages and working hours  There are reasons why the future may not be jobless

3 May 2018

Metro (03.05.2018) Les nouvelles technologies auront un effet bénéfique sur l’emploi d’après un employeur belge sur quatre, selon l’étude « Révolution des Compétences 2.0 » publiée par ManpowerGroup. Par ailleurs, 66 % des employeurs belges prévoient de maintenir leurs effectifs au cours des deux prochaines années face à la digitalisation.

30 April 2018

Chinadaily (23.04.2018) The Chinese Ministry of Human Resources and Social Security on Sunday issued the country's first electronic certificate of social security, at the opening of the Digital China Summit in Fuzhou, capital of East China's Fujian province.

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