Digital economy

Digital Economy and Social Security Observatory

The Digital Economy will profoundly transform our daily life, how we work and how we live.

The Observatory will provide ISSA members with an understanding of the opportunities and the challenges it will present to social security administrations.

It will look at this transformation from two angles: the changing environment in which social security institutions evolve and how Social Security institutions themselves will be impacted and can respond to these challenges.

 

Social impact

The digital economy is transforming the way social interaction and personal relationships are conducted.

The wide range of new social networks has tremendous impact on societies’ collective behaviours, some negative, others positive. On the one hand, technology breaks down physical barriers and provides countless possibilities to communicate, interact and meet people without consideration for their countries of residence, social origin, or time constraint.

On the other hand, technology enables the individual to withdraw into to a virtual world where it is sometimes difficult to distinguish facts from fiction, opening the door to manipulation. Those who do not have the access or the ability to navigate the digital world are becoming outcasts – creating a digital divide.

The digital economy will see significant changes in the workplace where those with less education and training at higher risk of being permanently side-lined and creating a social stigma and stress for the individual, the family and the community. Though on the other hand social media has fostered an increased awareness of key social challenges facing society such as reducing inequalities, and lifting people out of isolation or poverty.

Today social security institutions must find ways to leverage technology to break down the barriers of isolation, the digital divide and mitigate the social impact of dramatic adjustments in the labour markets. They must harness the technology to protect the social investment throughout the life course particularly during key transition: from early childhood, to education, to the workplace, job loss and re-entry in the workforce, sickness and disability and retirement.

Social security institutions must explore ways to harness data to perform predictive analysis of risks and to design prevention measures that will preserve the social investment. They must identify the new risks faced by the individual, the family and the community to adapt its programme, with a view of empowerment.

Ten global challenges for social security

Media Monitor Media Monitor

29 October 2019

Biometric Update (18.10.2019) The potential of biometric ID systems for abuse in some countries is a major threat to individuals, and current practices risk the world “stumbling zombie-like into a digital welfare dystopia,” according UN Special Rapporteur on extreme poverty and human rights, Professor Philip Alston.

25 October 2019

World Economic Forum (23.09.2019) Debates about the gig economy tend to focus on transportation network companies (TNCs) and other locally provided services. Less discussed but of growing importance in the world of work are cross-border, web-based, digital labour platforms.

22 October 2019

The Guardian (14.10.2019) In an exclusive global series, the Guardian lays bare the tech revolution transforming the welfare system worldwide – while penalising the most vulnerable

10 October 2019

computerweekly.com (04.10.2019) Local authorities in Sweden are using process automation through software to help social workers make decisions on benefits for claimants.

9 October 2019

World Economic Forum (04.10.2019) More than half of the people on Earth still don’t have full coverage of essential health services and almost 100 million people fall into extreme poverty from paying for healthcare. In South-East Asia, while some positive progress has been made in achieving universal health coverage (UHC), it isn’t happening fast enough.

8 October 2019

worldbank.org (12.08.2019) The new e-payment system supports seamless—and cashless—transactions between the government and banking systems, allowing salaries, pensions, payments, and benefits to be delivered without manual intervention. 

7 October 2019

Les Echos (22.08.2019) Les services publics doivent être entièrement dématérialisés en 2022, mais 13 millions de Français rencontrent des difficultés avec les outils numériques. Le gouvernement et les collectivités territoriales ont annoncé la création de dix nouveaux lieux de formation.

1 October 2019

WHO (01.10.2019) On the International Day of Older Persons – 1 October – the World Health Organization (WHO) is launching  a package of tools, including a digital application to help health and social workers provide better care for older people.The innovative interactive digital application known as WHO ICOPE Handbook App provides practical guidance to address priority conditions including mobility limitations, malnutrition, vision and hearing loss, cognitive decline, depressive symptoms and social care and support. Used in conjunction with a package of tools including a new handbook, the app will accelerate training of health and social workers to better address the diverse needs of older people.  

30 September 2019

iproup (17.09.2019) A partir de la aceleración del cambio tecnológico, la globalización y los cambios culturales, la norma parece girar alrededor de trabajadores que mantienen más cantidad de trabajos por períodos más cortos, muchas veces con intermitencias y modalidades diferentes de contratación.

26 September 2019

ECNS /18.09.2019) China officially kicked off a national online platform for social insurance on Sunday after a month-long test, allowing residents to process data much more easily, sometimes with the aid of facial recognition technology.

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