Digital economy

Digital Economy and Social Security Observatory

The Digital Economy will profoundly transform our daily life, how we work and how we live.

The Observatory will provide ISSA members with an understanding of the opportunities and the challenges it will present to social security administrations.

It will look at this transformation from two angles: the changing environment in which social security institutions evolve and how Social Security institutions themselves will be impacted and can respond to these challenges.

The ISSA has grouped the multitude of topics that are linked to the digital economy and its impact on social security.

This ‘look into the future’ is supported by the ISSA Technical Commissions, findings from ISSA conferences and events, member surveys, good practices, literature reviews, research and input by external experts.  

How will the digital economy change the environment for social security?

How will the digital economy impact social security administrations?

(Click on a title to see a full description of the topic)

Ten global challenges for social security

Media Monitor Media Monitor

27 April 2018 (20.09.2018) This report provides one of the first comparative studies of working conditions on five major micro-task platforms that operate globally.

26 April 2018 (18.12.2017) In December 2016, 4 agencies launched SmartStart, the first-ever government ‘life event’ project — a new approach where government services are based on key events in people’s lives, rather than how government agencies are set up.

20 April 2018

ECLAC (August 2017) Digital work platforms are transforming labor markets around the world. Firms that own, manage and deploy these work platforms have reframed employer–worker relations by defining their core business as the provision of the technology that enables certain services to be provided rather than the provision of those services, and offering their workers independent contractor arrangements rather than employee contracts. This has significant consequences in terms of wages, jobs security and other working conditions.

19 April 2018

The G7 Future of Work Forum is a platform where you can find strategies, good practices and experiences of G7 countries in addressing emerging labour market challenges. The Forum was adopted in 2017 by G7 Labour and Employment Ministers under the Italian Presidency and launched under the Canadian Presidency at the G7 Employment Ministerial meeting in March 2018. The Forum is hosted and managed by the OECD.

16 April 2018

New technologies make access to services easier and more convenient. Guangdong provides a model in China’s efforts to develop a national integrated social security information system

12 April 2018

OpenGovAsia (12.04.2018) To ensure that everyone can benefit from new technologies, policymakers will need to pursue education reforms that promote lifelong learning, maintain labour market flexibility, strengthen social protection systems, and reduce income inequality, The Asian Development Bank (ADB) issued its latest report yesterday on the impact of technological advances on labour markets in Asia.

12 April 2018

EurActiv (12.04.2018) Vingt-quatre pays de l’UE se sont engagés à se regrouper pour adopter une « approche européenne » vis-à-vis de l’intelligence artificielle, afin de concurrencer les géants technologiques américains et asiatiques. Les ministres ont signé une déclaration le 10 avril dans laquelle ils déclarent qu’ils envisageront de financer la recherche publique dans le domaine de l’intelligence artificielle, sans toutefois promettre un montant spécifique d’investissements.

11 April 2018

Development Pathways (24.10.2017) Biometric technology presents a huge opportunity to social protection programmes, in particular the potential to ensure that only eligible programme beneficiaries receive payments. But to fully realise the benefits of biometrics, social protection programmes need to work closely with national identity agencies who are better placed to provide individuals with a unique identity record and can match people with those records, writes Richard Chirchir.

9 April 2018

myjob (09.04.2018) Vor dem Hintergrund der Digitalisierung kommt es in der Arbeitswelt zu einem tief greifenden Wandel, der Unternehmen wie Mitarbeiter gleichermassen betrifft. Für beide gilt: Wer morgen noch erfolgreich sein will, muss umdenken. So hat sich in den vergangenen Jahren die Einstellung junger Menschen zur Arbeit grundlegend verändert



5 April 2018 (05.04.2018) ​L’Assurance retraite a désactivé sa page Facebook ce mercredi 4 avril afin de “protéger les données de ses utilisateurs", suite à l’affaire Cambridge Analytica et le détournement de plusieurs millions de profils d’utilisateurs du réseau social à des fins politiques.

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