Digital economy

Digital Economy and Social Security Observatory

The Digital Economy will profoundly transform our daily life, how we work and how we live.

The Observatory will provide ISSA members with an understanding of the opportunities and the challenges it will present to social security administrations.

It will look at this transformation from two angles: the changing environment in which social security institutions evolve and how Social Security institutions themselves will be impacted and can respond to these challenges.


New risks

The advent of the digital economy will see new risks emerging.

Among those there is the emerging digital divide, where citizens who do not have access to, or the ability to use, the new technologies, are side-lined from the mainstream.

Other issues revolve around the need to protect the large amount of personal and commercial data from unauthorized access. The issue of trust is absolutely central to the development of the digital economy, and the risk of a loss of trust in the storage of data would fundamentally challenge the development of the digital economy.

New ways to manage identity will need to be developed to provide the level of protection required. With the increase in the volume and potentially sensitive nature of the data collected, it is essential to gain trust and the consent to the use of data, whilst reducing the threat from cybercrime.

Social security programmes must adapt to the new forms of work, where the employer-employee relationship does not exist. In the absence of this bond, it becomes difficult to enforce compliance and ensure that appropriate coverage exists, contributions are paid and rights are accrued. While the scope of the issue is unknown, it could weaken the financial base of the scheme in the short term and add to social expenditure in the future.

Ten global challenges for social security

Media Monitor Media Monitor

24 July 2018

cash news (20.07.2018) Die Europäische Union will in den nächsten Monaten konkrete Vorschläge zum Umgang mit der Digitalisierung der Arbeitswelt vorlegen. Unter dem aktuellen österreichischem EU-Vorsitz solle ein "Weissbuch" mit zahlreichen Anregungen für den nächsten Ratsvorsitz verfasst werden, sagte Österreichs Sozialministerin Beate Hartinger-Klein (FPÖ) am Freitag noch einem informellen Treffen der EU-Arbeits- und Sozialminister in Wien.

18 July 2018

Europa (13.07.2018) This year's edition of the report aims to analyse opportunities and risks linked to technological innovation, demographic change, and globalisation. The review shows what needs to happen so that everybody can benefit from these developments.

6 July 2018

europa (27.06.2018) The Commission is publishing today a report on digital platform workers in Europe. The report provides evidence on this emerging phenomenon based on a survey of over 32 000 people across 14 Member States. This helps to estimate the size of platform work, outline the main characteristics of platform workers, learn about their working conditions and motivations, and describe the type of services provided through digital labour platforms.

5 July 2018

EurActiv (02.07.2018) Le travail indépendant se diversifie en Europe, et touche de plus en plus de types d’activités. Une petite révolution qui pose des questions en matière de protection sociale.

Par opposition aux travailleurs indépendants « traditionnels », les freelances n’ont « pas de fonds de commerce ou de licence, ne sont pas dans une profession réglementée [médecins, avocats, etc.] », a expliqué Laetitia Vitaud, spécialiste du futur du travail, lors d’une conférence organisée par Euractiv le 26 juin à Paris. « Ils choisissent de travailler directement avec les entreprises sans passer par la case « salarié » et refusent le lien de subordination. »

4 July 2018

TechCrunch (04.07.2018) Health insurance startup Alan has launched a new product in France called Alan Map. It’s a dead simple way to find GPs, dentists, ophthalmologists and more around you.

3 July 2018 (26.06.2018) The UK’s auto-enrolment system for workplace pensions should not be extended to include self-employed people, a lobby group for independent workers has said

3 July 2018

 South China Morning Post (02.07.2018) Patients need to have plenty of patience, especially in China’s under-resourced health care system where rural parents often travel with their sick children to seek treatment at Beijing’s Children Hospital but end up having to literally camp outside because of a shortage of lodgings in the city, or where the needs of the ageing population are rising with more than 200 million people aged over 60, equivalent to the entire population of Indonesia.

29 June 2018

​Deloitte Insights (March 2018)  As AI and other advanced technologies permeate the workplace, skills such as critical thinking, creativity, and problem-solving gain in importance. Leading companies are recognizing that these technologies are most effective when they complement humans, not replace them.

AI, robotics, and automation have gained a rapidly expanding foothold in the workplace, faster than many organizations ever expected. While organizations are increasingly using these technologies to automate existing processes, true pioneers are radically rethinking work architecture to maximize the value of both humans and machines—creating new opportunities to organize work more effectively and to redefine the human workforce’s skills and careers.

28 June 2018

McKinsey & Company (May 2018) Demand for technological, social and emotional, and higher cognitive skills will rise by 2030. How will workers and organizations adapt?

Skill shifts have accompanied the introduction of new technologies in the workplace since at least the Industrial Revolution, but adoption of automation and artificial intelligence (AI) will mark an acceleration over the shifts of even the recent past. The need for some skills, such as technological as well as social and emotional skills, will rise, even as the demand for others, including physical and manual skills, will fall. These changes will require workers everywhere to deepen their existing skill sets or acquire new ones. Companies, too, will need to rethink how work is organized within their organizations.

28 June 2018

As machines increasingly complement human labor in the workplace, we will all need to adjust to reap the benefits.

Automation and artificial intelligence (AI) are transforming businesses and will contribute to economic growth via contributions to productivity. They will also help address “moonshot” societal challenges in areas from health to climate change.

At the same time, these technologies will transform the nature of work and the workplace itself. Machines will be able to carry out more of the tasks done by humans, complement the work that humans do, and even perform some tasks that go beyond what humans can do. As a result, some occupations will decline, others will grow, and many more will change.

While we believe there will be enough work to go around (barring extreme scenarios), society will need to grapple with significant workforce transitions and dislocation. Workers will need to acquire new skills and adapt to the increasingly capable machines alongside them in the workplace. They may have to move from declining occupations to growing and, in some cases, new occupations.

This executive briefing, which draws on the latest research from the McKinsey Global Institute, examines both the promise and the challenge of automation and AI in the workplace and outlines some of the critical issues that policy makers, companies, and individuals will need to solve for.

  1. Accelerating progress in AI and automation is creating opportunities for businesses, the economy, and society
  2. How AI and automation will affect work
  3. Key workforce transitions and challenges
  4. Ten things to solve for
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