Digital economy

Digital Economy and Social Security Observatory

The Digital Economy will profoundly transform our daily life, how we work and how we live.

The Observatory will provide ISSA members with an understanding of the opportunities and the challenges it will present to social security administrations.

It will look at this transformation from two angles: the changing environment in which social security institutions evolve and how Social Security institutions themselves will be impacted and can respond to these challenges.

 

Harnessing Big Data

Big Data means very large datasets of diverse types of elements (e.g. numeric, text, multimedia, maps, and so on) which are generated very quickly.

Such datasets are processed by means of cognitive computing and analytical technologies, which enable the management of varied data, finding correlations and ultimately generating predictive models to extract useful information.

Such advanced processing could help address social and global challenges, such as health and social protection of vulnerable populations.

Harnessing big data offers new opportunities for social security institutions to improve their customer services, detect fraud and strengthen compliance enforcement through the creation of ‘typical’ customer profiles.

It can enhance the design and evaluation of social programmes by cross-analyzing the population covered with the corresponding demographic and socio-economic data.

An analysis of the Big Data reflecting societal activities (e.g. births, marriages, jobs, housing, schools attended, medical care, and so on) could enable social security organizations to refine programme design and the assessment of outcomes as well as to adapt social programmes to an ever changing context.

Nevertheless, the application of these technologies is not “plug-and-play”. It requires tackling a number of technical challenges (e.g. complying with data privacy regulations and assessing the data quality) as well as a deep business knowledge to identify the appropriate datasets and analysis operations to achieve the social security goals.

Ten global challenges for social security

Media Monitor Media Monitor

30 April 2020

opengovasia.com (29.04.2020) 20,000 common service centres will offer an Aadhaar updating service, catering to a large number of citizens in rural parts of the country.

21 April 2020

The Economic Times (20.004.2020) The government has fast-tracked its plan to provide social security for gig economy workers and those in the unorganised sectors, anticipating a significant increase in their numbers as unemployment soars due to the Covid-19 crisis.

26 March 2020

Financial Times (25.03.2020) Disruptions caused by coronavirus have exposed the gaps in the welfare system

26 March 2020

Eurofound (19.03.2020) The coronavirus (COVID-19) outbreak is starting to have a serious impact on the world economy. The consequences for platform workers are especially severe in light of forced work stoppages due to self-isolation and lack of sick pay in many cases. Recent media coverage shows that platform workers in the transport sector (ride hailing and food delivery) are most affected, while professional services performed online (such as remote consultations with health professionals) could help to reduce the pressure on health systems.

20 February 2020

EURACTIV.com (19.02.2020) Artificial Intelligence technologies carrying a high-risk of abuse that could potentially lead to an erosion of fundamental rights will be subjected to a series of new requirements, the European Commission announced on Wednesday (19 February).

14 February 2020

businessmirror.com.ph (13.02.2020) AS the country’s so-called gig economy industry continues to rise, lawmakers are pushing for measures to protect freelance workers by establishing a basic regulatory framework to enable them to anticipate challenges ahead.

3 February 2020

The Local (30.01.2020) Companies are increasingly outsourcing services, and as a result the number of self-employed workers in Germany has risen sharply. Many are learning that working one job is just not enough.

29 October 2019

Biometric Update (18.10.2019) The potential of biometric ID systems for abuse in some countries is a major threat to individuals, and current practices risk the world “stumbling zombie-like into a digital welfare dystopia,” according UN Special Rapporteur on extreme poverty and human rights, Professor Philip Alston.

25 October 2019

World Economic Forum (23.09.2019) Debates about the gig economy tend to focus on transportation network companies (TNCs) and other locally provided services. Less discussed but of growing importance in the world of work are cross-border, web-based, digital labour platforms.

22 October 2019

The Guardian (14.10.2019) In an exclusive global series, the Guardian lays bare the tech revolution transforming the welfare system worldwide – while penalising the most vulnerable

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