Digital economy

Digital Economy and Social Security Observatory

The Digital Economy will profoundly transform our daily life, how we work and how we live.

The Observatory will provide ISSA members with an understanding of the opportunities and the challenges it will present to social security administrations.

It will look at this transformation from two angles: the changing environment in which social security institutions evolve and how Social Security institutions themselves will be impacted and can respond to these challenges.


Large scale automation

Large-scale automation of industrial production and services is based on applying a range of advanced technologies such as Artificial Intelligence, cognitive computing, big data, Blockchain, Internet of Things and robotics among others.

Although very diverse, the application of these technologies enables the automation - to varying extents – of a number of tasks usually done by people. Some examples are the usage of increasingly autonomous robots in industrial production lines, self-services managed by artificial intelligence systems, and autonomous vehicles. These all combine all the technologies mentioned.

While such large-scale automation will undoubtedly impact on employment, the implementation of such automated systems is highly complex and potentially costly Furthermore, these “intelligent” systems have to be “trained” to specific application scenarios - which adds complexity and costs. Their potential usage cannot cover a large spectrum of activities such as creative and analytical ones (e.g. determining if software systems are correct).

Social security administrations could anticipate local impacts, particularly unemployment scenarios, and promote reconversion through training. Also, the construction, installation and training of these systems constitute economic activities themselves which require business know-how.

Ten global challenges for social security

Media Monitor Media Monitor

26 October 2017  (12.09.2017) Policy makers in the Global South have discovered digital labour platforms (e.g. Upwork, Freelancer) as a potential source for employment.

25 October 2017 (24.10.2017 ) The world is moving so fast that tomorrow seems like yesterday. Nowhere are the changes coming faster than in the science of artificial intelligence. Applications that sounded like science fiction only a decade ago are now part of our daily lives. Douglas Frantz, Deputy Secretary-General of the OECD discusses the potential of Artificial Intelligence ahead of the OECD conference “AI: Intelligent Machines, Smart Policies”.

25 October 2017

SunStar 25.10.2017)  The Employees Compensation Commission (ECC) is stepping up its efforts to increase awareness on the programs and services it provides by utilizing an online application as platform to reach more potential recipients.

20 October 2017

Accenture 2015 - Governments need to drive digital at depth to rebuild public accountability and boost their mission productivity. But that means instigating digital change, not just reacting to it. By becoming digital disruptors themselves, not just adding digital services but digitalizing to transform their operations, governments can seize the initiative from the nimble new entrants invading their traditional turf and greatly enhance their own competitiveness. By becoming public entrepreneurs, in partnership with the new digital businesses and micro-multinationals that now account for such a large share of new jobs, they can catalyze a digital economy that will sustain innovation and drive economic growth. This report describes how digital leaders in government are delivering public service for the future—and how others can follow their example. Accenture examined the digital transformation of government, looking at the impact digital services have on a country’s economy, competitiveness, government innovation and its citizens through a research report and a global pulse survey.

20 October 2017

2017 - ‘Towards a Fairer Gig Economy’ is a small collection of articles examining the social and economic problems associated with the ‘gig economy’. The gig economy includes a wide range of labour carried out by workers providing services as couriers, taxi drivers, online freelancers and more. Issues examined include an over-supply of labour, falling wages, long hours and poor working conditions. Each article makes suggestions for how these problems can be addressed and how a fairer gig economy can be built: including through regulation, collective bargaining and wider policy recommendations.

18 October 2017

OECD (11.10.2017) The biennial OECD Digital Economy Outlook examines and documents evolutions and emerging opportunities and challenges in the digital economy. It highlights how OECD countries and partner economies are taking advantage of information and communication technologies (ICTs) and the Internet to meet their public policy objectives. Through comparative evidence, it informs policy makers of regulatory practices and policy options to help maximise the potential of the digital economy as a driver for innovation and inclusive growth.

14 October 2017 (10.08.2017) ' People and nations don't have to accept a future in which a small group of companies -- and, let's face it, successful tech firms are a small, oligopolistic group -- controls the fruits of what they call progress. It's up to them to tax and regulate the monopolies and oligopolies. The opaque digital advertising business, for example, is under-regulated and possibly based on false claims about audience sizes. Killing U.S. tech's notorious tax avoidance schemes and making sure they pay like everybody else might make it much easier to fund Universal Basic Income (UBI) schemes.'

12 October 2017

Sept 2017 - Conseil d'Etat - Les plateformes numériques ne cessent de faire irruption dans la vie quotidienne. Cette « ubérisation » de l'économie se traduit par la substitution progressive des plateformes aux intermédiaires de l'économie traditionnelle mais aussi, au-delà, aux figures instituées qui structurent nos sociétés 

6 October 2017

it-finanzmagazin (25.09.2017)  Eine Studie zur Digitalisierung im Gesund­heits­wesen (Download) zeige oftmals noch eine große Lücke zwischen Anspruch und Realität. Versicherte der Privaten Krankenversicherung (PKV) wünschen sich häufig eine digitale Abrechnung, Ärzte sind dabei aber noch sehr zögerlich. Eine elektronische Patientenakte würden aber sowohl Ärzte als auch Patienten sehr begrüßen und sehen darin mehrere Vorteile. Die Studie erfolgte im Auftrag von AXA und der CompuGroup Medical Deutschland AG (CGM) und basiert auf einer repräsentativen Umfrage des Meinungsforschungsinstituts forsa.

5 October 2017

European Economic and Social Committee (20.09.2017) The EESC believes that equal access to healthcare, one of the main objectives of health policies, can benefit from digital support provided certain conditions are met: equal geographical coverage; bridging the digital divide; interoperability among the various components of the digital architecture (databases, medical devices); and protection of health data which must under no circumstances be used to the detriment of patients. The EESC highlights the need to develop and facilitate people's digital health literacy to encourage a critical approach to health information and to support the development of a nomenclature of reimbursable treatments and wellbeing services

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