Digital economy

Digital Economy and Social Security Observatory

The Digital Economy will profoundly transform our daily life, how we work and how we live.

The Observatory will provide ISSA members with an understanding of the opportunities and the challenges it will present to social security administrations.

It will look at this transformation from two angles: the changing environment in which social security institutions evolve and how Social Security institutions themselves will be impacted and can respond to these challenges.

 

Large scale automation

Large-scale automation of industrial production and services is based on applying a range of advanced technologies such as Artificial Intelligence, cognitive computing, big data, Blockchain, Internet of Things and robotics among others.

Although very diverse, the application of these technologies enables the automation - to varying extents – of a number of tasks usually done by people. Some examples are the usage of increasingly autonomous robots in industrial production lines, self-services managed by artificial intelligence systems, and autonomous vehicles. These all combine all the technologies mentioned.

While such large-scale automation will undoubtedly impact on employment, the implementation of such automated systems is highly complex and potentially costly Furthermore, these “intelligent” systems have to be “trained” to specific application scenarios - which adds complexity and costs. Their potential usage cannot cover a large spectrum of activities such as creative and analytical ones (e.g. determining if software systems are correct).

Social security administrations could anticipate local impacts, particularly unemployment scenarios, and promote reconversion through training. Also, the construction, installation and training of these systems constitute economic activities themselves which require business know-how.

Ten global challenges for social security

Media Monitor Media Monitor

26 March 2020

Financial Times (25.03.2020) Disruptions caused by coronavirus have exposed the gaps in the welfare system

26 March 2020

Eurofound (19.03.2020) The coronavirus (COVID-19) outbreak is starting to have a serious impact on the world economy. The consequences for platform workers are especially severe in light of forced work stoppages due to self-isolation and lack of sick pay in many cases. Recent media coverage shows that platform workers in the transport sector (ride hailing and food delivery) are most affected, while professional services performed online (such as remote consultations with health professionals) could help to reduce the pressure on health systems.

20 February 2020

EURACTIV.com (19.02.2020) Artificial Intelligence technologies carrying a high-risk of abuse that could potentially lead to an erosion of fundamental rights will be subjected to a series of new requirements, the European Commission announced on Wednesday (19 February).

14 February 2020

businessmirror.com.ph (13.02.2020) AS the country’s so-called gig economy industry continues to rise, lawmakers are pushing for measures to protect freelance workers by establishing a basic regulatory framework to enable them to anticipate challenges ahead.

3 February 2020

The Local (30.01.2020) Companies are increasingly outsourcing services, and as a result the number of self-employed workers in Germany has risen sharply. Many are learning that working one job is just not enough.

29 October 2019

Biometric Update (18.10.2019) The potential of biometric ID systems for abuse in some countries is a major threat to individuals, and current practices risk the world “stumbling zombie-like into a digital welfare dystopia,” according UN Special Rapporteur on extreme poverty and human rights, Professor Philip Alston.

25 October 2019

World Economic Forum (23.09.2019) Debates about the gig economy tend to focus on transportation network companies (TNCs) and other locally provided services. Less discussed but of growing importance in the world of work are cross-border, web-based, digital labour platforms.

22 October 2019

The Guardian (14.10.2019) In an exclusive global series, the Guardian lays bare the tech revolution transforming the welfare system worldwide – while penalising the most vulnerable

10 October 2019

computerweekly.com (04.10.2019) Local authorities in Sweden are using process automation through software to help social workers make decisions on benefits for claimants.

9 October 2019

World Economic Forum (04.10.2019) More than half of the people on Earth still don’t have full coverage of essential health services and almost 100 million people fall into extreme poverty from paying for healthcare. In South-East Asia, while some positive progress has been made in achieving universal health coverage (UHC), it isn’t happening fast enough.

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