Tuesday 20 August 2024, 10:00–11:30 (UTC/GMT+2 or CEST)

Languages: Simultaneous interpretation in English, French and Spanish (Simultaneous interpretation – Frequently asked questions)

Biometrics and managing digital identity are crucial in social security and other services. They enable secure and easy access to online services while safeguarding personal information. Digital identity involves managing user credentials throughout their lifecycle. At the same time, biometrics enables to perform identity verification through users’ unique biological traits, such as fingerprints, facial recognition and iris scans, adding a robust security layer to digital identity systems.

Social security organizations use digital identity and biometrics to ensure that services and benefits are awarded and provided to the right individuals. Digital identity enhances security and simplifies user authentication. Biometric systems can be integrated with existing digital platforms and authentication mechanisms to offer a comprehensive security framework. By utilizing biometric data, social security organizations can achieve precise and reliable identity verification that is difficult to forge or duplicate. This makes services faster and more convenient and helps prevent potential fraud.

Join us for this ISSA webinar that will explore practical applications of biometrics as part of a digital identity strategy in social security administration, and demonstrate how these technologies can bolster security measures, enhance user convenience, and reduce the risk of identity fraud. It will share how social security institutions have addressed challenges in adopting these technologies, including privacy concerns, integration with legacy systems, and managing user consent. It will also discuss potential future developments.

Speakers

	Francisco Delgado Azuara, Head of Coordination and Horizontal Technology Development, National Social Security Institute (INSS), Spain
	Herryman Moono, Director – Research & Planning, National Health Insurance Management Authority (NHIMA), Zambia
	Aaron Wilkins, National Manager, Services Australia

Discussant

Joseph Atick, Executive Chairman, ID4Africa

This webinar will examine the following questions:

• How have biometric technologies been used in social security institutions?
• How have biometric technologies improved the accuracy and efficiency of identity verification in social security systems?
• What are the primary challenges social security institutions face when implementing biometric systems and integrating these solutions into their information and communication technology (ICT) systems and day-to-day operations?
• What strategies have been successfully used to implement biometric authentication systems in social security?

Agenda

• Welcome by Marcelo Abi-Ramia Caetano, ISSA Secretary General
• Case experience of INSS, Spain
• Case experience of NHIMA, Zambia
• Case experience of Services Australia
• Q&A – Discussion
• Conclusions

Moderated by Ernesto Brodersohn, Senior Officer in Social Security, ISSA

Practical information

The webinar is open to delegates of ISSA member organizations and invited institutions without registration fees.